Freelance IT (Mandaue Based)

Job Description

About the Role

We are looking for a Freelance IT Specialist to provide on-demand technical support and systems maintenance for our Mandaue office. This role is ideal for a flexible IT professional who can handle network, hardware, and software troubleshooting , as well as support system improvements on a project or ad-hoc basis.

Key Responsibilities

• Provide technical support for hardware, software, and networking issues.
• Maintain and troubleshoot LAN / WAN, internet connectivity, printers, and office devices
• Install, configure, and update computers, servers, and applications .
• Support user access management, data backup, and security protocols .
• Perform basic cybersecurity measures to protect company data.
• Coordinate with vendors for IT equipment purchase, repairs, and upgrades .
• Provide remote or onsite troubleshooting depending on urgency.
• Document IT issues, solutions, and standard procedures.

Requirements

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field (preferred). At least 2–5 years of IT support or system administration experience. Strong knowledge of Windows / Mac OS, Office 365, networking (LAN / WAN), and cloud-based tools. Familiarity with firewalls, antivirus, and data security practices. Excellent troubleshooting, problem-solving, and communication skills. Able to work independently with minimal supervision. Based in Cebu (Mandaue area preferred) with availability for ad-hoc onsite visits.