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Assistant Store Manager
BuscojobsMetro Manila, Philippines3 days ago
Job descriptionBachelors Degree Willing to work in Makati 0-5 years experience in customer service, order processing or back office Above average written and verbal English and Filipino Fresh graduates are welcome to apply Manage various customer issues depending on
Customer Service Associate
Makati, National Capital Region CEMEX
Posted today
Job Description
What is the job?
- Prompt and accurate sales order creation (voice / electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
- Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns with diligence. Define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement).
- Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact relationships.
- Coordinate and execute inquiries, requests and tasks within defined service levels to exceed customer expectations.
- Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.
Qualifications
Customer Service Representative
Posted today
Job Description
General responsibilities
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Store Manager • Metro Manila, Philippines
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