IT Manager - 10 yrs Experience

Requirements :

III. Preferred Professional Experience

10+ years in enterprise IT; ≥5 years leading cross-functional IT teams (apps, infra, security, data).

Demonstrated ERP / WMS / CRM implementation leadership in distribution / FMCG / automotive aftermarket.

Track record standing up ITSM, cybersecurity programs, and cloud / hybrid infrastructure at scale.

IV. Technical Skills Required

Enterprise Applications : ERP (finance, P2P, O2C), WMS with RF / GS1-128, CRM / SFA, e-POD, EDI / API / iPaaS.

Data / BI : Data modeling & ETL, SQL, Power BI (or similar), MDM, data quality monitoring.

Cloud / Infra / Network : Azure / AWS / GCP fundamentals, AD / Entra ID / SSO / MFA, MDM / endpoint management, backup / DR.

Cybersecurity : Vulnerability mgmt / patching, IAM / RBAC, SOC processes, phishing simulation, DLP; ISO 27001 / NIST CSF exposure.

Project / Change : Agile / Scrum, PMBOK / Prince2, UAT management, release / change management (CAB).

ITSM : Incident / Request / Problem / Change, knowledge base, SLA design & reporting (ITIL v4).

Responsibilities :

Oversee all technology operations and evaluate them according to established goals

Devise and establish IT policies and systems to support the implementation of strategies

Analyze the business requirements of all departments to determine their technology needs

Purchase efficient and cost-effective technological equipment and software

Inspect the use of technological equipment and software to ensure functionality and efficiency

Identify the need for upgrades, configurations or new systems and report to upper management

Coordinate IT staff and supervise their performance

Ensure security of data, network access and backup systems

Act in alignment with user needs and system functionality to contribute to organizational policy

Audit systems and assess their outcomes

Preserve assets, information security and control structures

Manage IT budgets and report on expenditure