Customer Service Representative Voice Angono Rizal

Location : Onsite – Angono, Rizal

Schedule : Monday to Friday, 9 : 00 PM – 5 : 00 AM (PHT) with 1-hour break

About the Client

Pecron is a global leader in innovative electronics, providing high-quality portable energy solutions and exceptional customer experiences. We are expanding our team and looking for passionate individuals to grow with us!

Job Description

We are hiring an experienced Customer Service Representative (Voice) to provide excellent customer support and ensure client satisfaction.

Responsibilities

Answer and manage customer calls promptly and follow up on missed calls

Resolve concerns to prevent disputes and ensure smooth transactions

Collect and share customer feedback to improve products & services

Gain product knowledge and complete tasks assigned by the supervisor

Qualifications

Associate degree or higher

Fluent in English (neutral or minimal accent)

At least 2 years’ customer service experience

Knowledge of electronics after-sales service is a plus

Strong communication skills & reliability