Lead Generation Specialist (Office based)

Appointment Setter / Lead Generation Specialist

Location : Onsite

Start Date : January 2026

Employment Type : Full-Time

Job Overview :

We are seeking a driven and energetic Appointment Setter / Lead Generation Specialist to join our office-based team. The ideal candidate has BPO experience and a strong background in outbound calls or lead generation. This role focuses on identifying potential clients, qualifying leads, and securing appointments for our sales team to support business growth.

Key Responsibilities :

Make outbound calls and send email outreach to qualify prospects and schedule appointments

Maintain accurate prospect and activity information in CRM systems

Follow up with leads consistently to nurture interest and ensure appointments are attended

Conduct research to source new prospects across relevant markets or databases

Communicate company offerings clearly and professionally to potential clients

Meet daily, weekly, and monthly productivity targets

Provide feedback on lead quality to enhance prospecting strategies

Work closely with the sales team for smooth appointment handoff and follow-through

Qualifications :

Minimum 1 to 2 years of BPO experience (outbound sales, customer service, or lead generation preferred)

Strong English communication skills both written and verbal

Experience using CRM software (Salesforce, HubSpot, Zoho, etc.)

Proven track record of meeting performance metrics in a fast-paced environment

Strong organizational skills and attention to detail

Must be willing to work onsite and flexible with changing schedules

Ability to handle objections and maintain professionalism at all times

• Preferred Qualifications;

Experience in Appointment Setting, Sales, or Lead Generation roles

Familiarity with email outreach tools or dialing systems

What We Offer :

Competitive salary package

13th month pay

Annual Performance Review

Supportive and collaborative work environment

Career growth and learning opportunities

Comprehensive training programs