Duties and Responsibilities :
- Prospecting and Lead Generation
- Identify potential clients and opportunities for party bookings and special events.
- Utilize & recommend various channels such as networking, referrals, and flyering to generate leads.
- Review the current Special Events’ KPIs & ways of working, then provide support & recommendations on ways to optimize the business.
- Client Relationship Management : Build and maintain strong relationships with existing and new clients.
- Ensure wowing guest service and address client concerns or inquiries promptly.
- Event Planning and Coordination : Collaborate with clients to understand their event requirements and preferences.
- Push for relevant packages to meet client needs and budget constraints.
- Closely coordinate with Special Events Operations Supervisor for logistics and manpower requirements of each event.
- Sales and Revenue Generation : Achieve sales targets and revenue goals for party bookings and special events.
- Upsell additional services or enhancements to maximize revenue from each event.
- Marketing and Promotion : Collaborate with Special Events and Marketing Teams in developing marketing strategies and promotional materials to attract new clients.
- Participate in trade shows, community events, and networking activities to promote our services.
- Administrative Tasks : Maintain accurate records of client interactions and contacts.
- Prepare reports and forecasts regarding sales performance, revenue and expenses.
Work Experience Requirement :
Must have bachelor's degree in marketing or any business related coursesWith experience in sales, preferably in the food service or events industryStrong communication and negotiation skillsExceptional guest service skillsExcellent organizational and time management abilitiesAbility to work independently and as part of a teamProficiency in MS OfficeHas passion for events planning and creating memorable experiences for clientsKnowledge of local event venues, suppliers, and industry trends is a plusImportant Note : Please make sure you have an active Viber