Insurance Claims Adjuster (Non-motor)

The Non-Motor Claims Adjuster assists in the inspection, investigation, evaluation, and settlement of claims under the supervision of more senior claims professionals. The role involves reviewing claims, gathering relevant information, conducting damage assessments, and ensuring that claims adjustment is in accordance with the covering policies, industry standards, and regulatory requirements. The Non-Motor Claims Adjuster plays a key role in ensuring efficient claims management and maintaining high levels of customer service.

KEY RESPONSIBILITIES

Inspection

• Receive request for claims inspection from the Adjustment Supervisor
• Conduct initial assessment from the interview of claimant and submitted incident report
• Upon confirmation of the Adjustment Supervisor, schedules and finalizes appointment with insured / claimant

Proceeds to the site of inspection and conducts physical inspection of damaged property

Claims Evaluation & Investigation

Fraud Retention and Reporting

Identify Fraud cases and collaborate with Fraud Department to establish specific measures that help detect fraud, thus improving the underwriting and financial result

Customer Service (Feedback and Collaboration)

QUALIFICATIONS