Applicant Operations Specialist (Healthcare / Migraine Center) - A180

Industry : Healthcare / Patient Operations / Telehealth

Work Arrangement : Fully Remote

Job Type : Full-time

Work Schedule : Monday–Friday, aligned with U.S. Pacific Time business hours

Locations :

• Philippines (preferred)
• LATAM (Mexico, Colombia, Argentina, Brazil)
• Other remote regions with excellent English communication and healthcare experience

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for : WATCH HERE

Why Work with Us?

At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

About the Company

Our client is a fast-growing U.S.-based healthcare organization providing virtual specialty care for patients with chronic neurological conditions such as headaches and migraines. The company focuses on delivering compassionate, evidence-based treatment through telehealth, combining clinical expertise with modern technology to make quality care more accessible and efficient.

Their mission is to simplify patient access to specialized medical care—ensuring every individual receives the guidance, support, and coordination needed throughout their health journey.

Role Overview

We’re hiring an Applicant Operations Specialist to support patient intake and onboarding for a leading U.S. telehealth provider.

In this role, you’ll conduct introductory calls with prospective patients, explain the company’s services, and guide them through scheduling and follow-up steps with empathy and professionalism.

You’ll ensure a smooth, reassuring onboarding experience while maintaining high standards of accuracy and responsiveness across all communications.

Your Impact

You’ll serve as the first point of contact for patients seeking care, helping them understand available services and guiding them through their first steps in treatment. Your role is critical in setting the tone for a positive, patient-centered experience—driving trust, engagement, and continuity of care.

Core Responsibilities

Patient Intake & Consultation – 40%

Scheduling & Coordination – 30%

Patient Support & Communication – 20%

Operational Collaboration & Reporting – 10%

Requirements

Must-Have (Required) :

Nice-to-Have (Preferred) :

Tools Proficiency

Required :

Preferred :

Benefits

Our Recruitment Process

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.