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Health Care account - Customer Support

Health Care account - Customer Support

BPO Sapient NCROrtigas, National Capital Region, PH
15 days ago
Job description

Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Healthcare Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities :

  • Assist patients with inquiries about insurance coverage, benefits, and medical billing
  • Schedule, confirm, or modify medical appointments and procedures
  • Provide information on healthcare providers, clinics, and available services
  • Handle concerns related to claims, authorizations, and payment processing
  • Ensure compliance with privacy regulations (e.g., HIPAA) and maintain patient confidentiality

Qualifications :

  • High school diploma or equivalent
  • Strong communication skills with empathy and professionalism
  • Basic knowledge of healthcare terminology and confidentiality standards (e.g., HIPAA)
  • Computer literate with accurate data entry and system navigation skills
  • Ability to handle sensitive patient concerns in a fast-paced, compliance-driven environment
  • BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

    Give us a ring, and let’s talk about how we can help you. Apply today!

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    Health Care Account Customer Support • Ortigas, National Capital Region, PH

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