Client Service Representative

Job Summary :

We are seeking a Client Service Representative to support customers by handling inquiries, providing product information, and ensuring a smooth service experience.

Responsibilities :

Assist clients via phone, email, or chat

Provide accurate information and resolve concerns

Document all interactions in the system

Meet service quality and performance targets

Qualifications :

18 years old or above

Strong English communication skills

High school graduate or higher

Customer service experience is an advantage

Willing to work assigned shifts

Benefits :

Competitive salary + incentives

HMO / health benefits

Night differential (if applicable)

Paid training and career advancement