Client Service Representative Retail Accounts
Metacom BPOMarikina, National Capital Region, Philippines1 day ago
Job descriptionAt least High School Graduate / Senior High Graduate / College Level. With or without BPO experience (training will be provided). Good English communication skills (both written and verbal). Strong customer service orientation and active listening skills. Willing to work on shifting schedules, weekends, and holidays. Basic computer navigation and typing skills. Up to ₱15,000 Sign-On Bonus! Paid training and opportunities for continuous career development. Health insurance, leave benefits, and other perks. Fun, supportive, and dynamic work environment.
Description
Customer Service Representative – Retail Account (BPO Industry)
Location : Makati, Marikina, Santa Mesa
Employment Type : Full-time | On-site
About the Role :
We’re seeking enthusiastic and customer-oriented individuals to join our expanding team as Customer Service Representatives for our Retail Account. If you enjoy assisting customers, resolving concerns, and thriving in a dynamic environment, this is your chance to build a rewarding career in the BPO industry.
Key Responsibilities :
- Handle inbound and / or outbound customer calls, chats, or emails related to retail products and services.
- Assist customers with order inquiries, billing, returns, product availability, and account issues.
- Provide accurate and timely information to ensure excellent customer satisfaction.
- Document customer interactions and feedback accurately in the system.
Qualifications :
What We Offer :
Don’t miss this chance to build a rewarding career in the BPO industry! Be part of a fun, supportive, and dynamic team that puts people first.
Apply today — your success story starts here!
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Representative Account • Marikina, National Capital Region, Philippines
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