Command Center Analyst
HCL Technologies Philippines Inc, Metro Manila, Philippines, Metro Manila, Philippines12 hours ago
Job descriptionNOC / Command Center experience. Knowledge of monitoring tools (Dynatrace, SolarWinds, ServiceNow Event Mgmt).
Acts as central monitoring and coordination hub for ITAM and infrastructure operations.
Key Responsibilities
- Monitor alerts and service availability via dashboards.
- Coordinate incident triage and escalation with resolver teams.
- Generate operational performance and availability reports.
Skills / Experience
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Analyst • , Metro Manila, Philippines, Metro Manila, Philippines
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