HR Training Officer

Qualifications :

Bachelor's degree in Psychology or any related course.

At least 5 years experience in training and development.

With 2 years experience in supervisory level.

Qualification in Instruction and / or learning design is advantageous.

Demonstrable experience as a training officer.

Proven track record of boosting company growth through training.

Knowledge of all relevant performance tracking software and indices.

Thorough understanding of contemporary HR and business procedures.

Excellent verbal and written communication.

Ability to conduct thorough needs assessments to gauge training needs.

Strong desktop and in-person research, presentation, and reporting skills.

Energetic, determined, and highly capable disposition.

Job Responsibilities :

Liaising with existing staff to clarify job descriptions and related expectations.

Drafting instructional manuals, onboarding materials, and other relevant documentation.

Administering regular, detailed needs assessments to identify skills deficits.

Orienting new hires to their function within the grand scheme, as well as established company norms.

Addressing skills deficits through tailored in-house training.

Coordinating external training as the need arises.

Monitoring staffs' performance by liaising with line managers and department heads.

Availing yourself as a sounding board for all employees with the explicit aim of improving their orientation and training.

Upholding confidentiality, unless legally mandated to do otherwise.