Lead Management Specialist

Key Responsibilities :

Manage, monitor, and track all incoming leads from multiple channels (website, events, campaigns, referrals, etc.).

Qualify leads based on predefined criteria and assign them to the appropriate sales personnel.

Ensure all lead information is accurately recorded and updated in the CRM system.

Coordinate with sales teams to ensure prompt lead follow-ups and maximize conversion opportunities.

Analyze lead performance and conversion metrics; identify areas for improvement.

Collaborate with marketing and sales teams to develop effective lead nurturing strategies.

Create and maintain reports and dashboards to provide visibility into lead pipeline health and performance.

Qualifications :

Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.

Minimum of 1–2 years of experience in a lead management, sales support, or CRM-based role.

Proficiency in using CRM and ERP platform

Strong written and verbal communication skills.

Analytical mindset with strong attention to detail.

Ability to manage multiple priorities and work effectively in a team environment.

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