Client Support Analyst (Technical Software Support)
Datex Inc.Manila, Metro Manila, PH30+ days ago
Job type
- Quick Apply
Job descriptionSupporting the warehouse management system and clients. Troubleshooting day to day application and / or database related issues. Supporting enterprise software and databases in production environments. Developing a comprehensive library of support and training documentation and resolution guides. Evolving into a subject matter expert. Supporting and troubleshooting basic database features such as queries, functions, views, and stored procedures. Supporting and troubleshooting basic issues with SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services). Work hours will take place during United States east coast business hours. Technical, Bachelor’s degree, or higher in Computer Science, Engineering, or a related field. Experience developing for or supporting Microsoft's SQL Server Business Intelligence (BI) stack Basic knowledge of SQL Server Integration Services (SSIS) Basic knowledge of SQL Server Reporting Services (SSRS) Basic knowledge of SQL Server Database Administrator experience; performance tuning Ability to build and maintain collaborative relationships with team members, customers and vendors Good communication skills – ability to communicate clearly and concisely in both verbal and written mediums Knowledge of Agile work practices Ability to organize own work based on the priorities established. Documented and proven experience in client service. Minimum of 3 years of experience in an IT related environment. Minimum of 3 years of experience with Microsoft's SQL Server Business Intelligence (BI) development. Strong understanding and experience manipulating relational database schemas Excellent written and verbal communications skills in English to effectively communicate with stakeholders, team and end users in both technical and non-technical environments. Professional demeanor and the ability to develop effective working relationships with team members and end users. Must be a self-starter who is able to work independently as well as within a team environment.
Int. Support Analyst is a mid-level support position for a warehouse management system. The candidate will be expected to interact with the client and troubleshoot issues with the system. They will also be required to identify and resolve mid to complex problems, create documentation, and provide solutions to the client. They will also be required to understand business processes and communicate effectively with the implementation team.
- Candidates must reside in Philippines for this role.
It is important to note Candidates must be willing to conduct interviews by live video, alone in a quiet room, in order to provide verification of skill knowledge and verification of identity. No headsets nor ear pieces are allowed during the interview process.
ROLE AND RESPONSIBILITIES
PREFERRED SKILLS
Requirements
QUALIFICATIONS
Benefits
Paid time off and holidays off.
Health and social benefits available for full time employees.
Create a job alert for this search
Technical Support • Manila, Metro Manila, PH
Related jobs
To be able to provide after-sales technical support to API Developer Portal / Marketplace products and handle issues or inquiries raised by corporate API clients / consumers.
Receive API product-related...Show moreLast updated: 30+ days ago
Mondays to Fridays, 9 : 00 am to 6 : 00 pm, with 1-hour unpaid break.Client timezone : New Zealand Time.As a Helpdesk Analyst, you’ll be part of a team that’s dedicated to creating a fantastic experienc...Show moreLast updated: 1 day ago
Salesforce Business Analyst at First Advantage (FA), you will play a crucial role in documenting and designing business processes within our systems, assessing their impact on core data and operati...Show moreLast updated: 30+ days ago
Analyze business processes and identify opportunities for ERP system improvements.Design and implement ERP solutions to meet business requirements.
Collaborate with various departments to gather and...Show moreLast updated: 2 days ago
We are seeking a dedicated Technical Support Representative to provide world-class support for our global customers.You will be the front line of communication for clients experiencing technical di...Show moreLast updated: 30+ days ago
WHAT WE OFFER Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance 15,000 PHP Signing Bonus POSITION OVERVIEW The core mi...Show moreLast updated: 30+ days ago
We are looking for a skilled OneStream Technical Analyst to join a growing Corporate Functions Technology team supporting global stakeholders in a fast-paced financial services environment.Reportin...Show moreLast updated: 30+ days ago
Client Account Associate Support Level 1.We are looking for a detail-oriented and proactive.Client Account Associate Support Level 1.
The ideal candidate has strong communication skills, both verbal...Show moreLast updated: 1 day ago
- Promoted
IT Technical Support
Nityo Infotech Services Philippines, IncMuntinlupa, National Capital Region, PH As an L2 Technical Support Specialist, you will be the next escalation point after L1 support, handling complex technical issues, and providing in-depth troubleshooting.
You will collaborate closely...Show moreLast updated: 30+ days ago
- Promoted
Financial Tech Support Specialist
METACOMMuntinlupa, National Capital Region, PH Step into the world of FinTech and grow your career with us.As a Financial Tech Support Specialist, you’ll help small and medium businesses with QuickBooks software—assisting clients with installat...Show moreLast updated: 30+ days ago
Technical Support (API)
Questronix CorporationOrtigas Center, Metro Manila, PHQuick Apply
IT Application Support Analyst (NS Finance)
Atticus Advisory Solutions IncManila, Metro Manila, Philippines We are currently looking for an.IT Application Support Analyst (Italian Localization experience is a must) .This role is about ensuring smooth operations and availability of Group Systems (Fin...Show moreLast updated: 23 days ago
Helpdesk Analyst
BruntWorkManila, 00, phQuick Apply
- Promoted
Technical Support
Orbit Teleservice NCRTaguig, National Capital Region, PH WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS.LEARN MORE ABOUT OUR JOB VACANCIES BELOW.
We are continuously looking for top talents to join our team.We achieve st...Show moreLast updated: 30+ days ago
- Promoted
Technical Support (SQL)
Nityo InfotechMuntinlupa, National Capital Region, PH Salary : up to 65,000 - Location : Alabang Muntinlupa - Set up : Hybrid 3x a week onsite - Schedule : DayShift (M-F) QUALIFICATIONS : - Technical aptitude or familiarity with software concepts such a...Show moreLast updated: 1 day ago
Senior Salesforce Business Analyst (Philippine-based)
First AdvantageAlabang, Remote, PHQuick Apply
System & Business Analyst
Octal Philippines Inc.Parañaque City, National Capital Region, PHQuick Apply
IT Service Desk Analyst (Office-Based | Clark, Pampanga)
OffsureAngeles, Pampanga, Philippines Office-Based (Clark, Pampanga).We are currently seeking a proactive and detail-oriented.The successful candidate will be responsible for providing Level 1 and 2 support across various hardware and ...Show moreLast updated: 14 days ago
Technical Support Representative
SuperStaffAngeles, Pampanga, PHQuick Apply
- Promoted
Tech Application Analyst
Nityo Infotech Services Philippines, IncMakati, National Capital Region, PH Description We are seeking a highly motivated and customer-centric Tech Application Analyst to join our dynamic team.This role involves providing advanced technical support and troubleshooting for ...Show moreLast updated: 30+ days ago
Technical Support Representative (API Support)
PayretoMakati, National Capital Region (NCR), PHQuick Apply
- Promoted
Technical Analyst (IT Industry)
Australian Outsource Desk Inc.Angeles, Pampanga, PH Job description : We are seeking a highly motivated and technically proficient Technical Analyst to join our growing team.
In this role, you'll play a crucial part in the successful integration and o...Show moreLast updated: 30+ days ago
OneStream Technical Analyst
Skillsbay LimitedMakati City, Metro Manila, PhilippinesQuick Apply
- Promoted
Store Supervisor / Assistant Supervisor - SM Center Pulilan (SMCP)
MR DIY PhilippinesPulilan, Philippines Bachelor's / College Degree in any field.Required language(s) : Filipino, English.Year(s) of working experience in Retail Industry.
Required Skill(s) : Excellent Organizational Skills, Leadership and Co...Show moreLast updated: 29 days ago
Client Account Associate Support Level 1
Kreeayt BPOAngeles, Pampanga, PhilippinesQuick Apply
- Promoted
Claims Analyst
Manpower Core Group Inc.Muntinlupa City, National Capital Region, PH Responsibilities : Handle the full life cycle of motorinsurance claimsfrom initial assessment and documentation to final settlement.
Verify coverage, calculate claim amounts, and authorize payments ...Show moreLast updated: 2 days ago