FILINVEST COMPANY : CHROMA HOSPITALITY, INC.
Position Summary :
This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations.
Scopes and Responsibilities :
Strategic Leadership
- Align IT with business goals and ensure that technology initiatives support overall business strategy
- Lead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analytics
- Be the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology
IT Governance and Compliance
Develop and set IT polices, data security protocols, and SOPs across hotels and corporate officeEnsure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSSInfrastructure and Systems Oversight
Oversee the selection, deployment, maintenance of hotel systemsEnsure high availability of internal network and internet accessCybersecurity oversightVendor and Partner Management
Evaluate and recommend vendors for hardware, software, and servicesNegotiate and enforce service level agreements with service providersFinancial Planning
Plan and control the IT budget across the hotels and corporate officeImplement cost effective technologiesData and Analytics
Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligenceEnable seamless data flow and integration across systemsLeadership and Team Building
Build and lead IT teams at corporate and property levelsResponsible for talent development, upskill team on new technologies#LinkedIn