Urgently Hiring!
We are in need of Appointment Setter for Outbound in Davao Site
Qualifications :
- Must have BPO experience, preferably with a background in sales or outbound campaigns.
- Must have a neutral or decent accent, with clear English and good tonality.
- Must demonstrate strong communication skills, both verbal and written.
Responsibilities :
Handle customer inquiries across multiple channels with clear, efficient communicationResolve product or service issues with a calm, solution-oriented approachDe-escalate complaints and ensure customer satisfaction through active listeningProcess returns, exchanges, and order updates accurately and on timeMake 300–500 outbound calls daily to generate leads and qualify prospectsComplete customer forms and maintain accurate records in CRM systemsSchedule and confirm appointments based on client and team availabilityAdjust communication style to effectively engage diverse customersSpot and suggest upsell or cross-sell opportunities based on customer needsFollow up after resolutions to ensure lasting satisfaction and retentionApply now and let TORCH be your light to success!