Fund Services.Senior Vice President

About Citco

About Citco The Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+ trillion in AuA and operations across 36 countries with over 50 office locations.

For decades, industry publications have recognized our leadership in service and innovation. These accolades are a reflection of our drive to push ourselves and our industry forward.

With strategically positioned global offices, we offer opportunities for graduates and seasoned professionals to work across the world. Careers at Citco can span continents.

For more information about Citco, please visit citco.com

About the Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Fund Accounting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Your Role

• Your role will encompass all facets of the calculation of net asset values on a variety of complex hedge funds. Managing a group of clients with your Assistant Vice Presidents, your responsibilities will include.
• Oversee client service delivery and monitor service provision to agree standards for key clients.
• Formulate and implement key client service program.
• Liaise internally with key operational areas to ensure awareness by all of key client requirements.
• Visit clients on periodic basis to evaluate service quality and identify client priorities.
• Assist in the resolution of complex client issues.
• Escalation and Complaints Management within the team and within the department.
• Manage, train, and assist assigned Senior Account Managers in the successful running of their teams.
• Participation in the review of department procedures and policies and supervision of Senior Account Managers to ensure adherence to these procedures.
• Participation in client conference calls.
• Liaise with clients re reporting requirements and deadlines, ensuring delivery in an accurate and timely manner.
• Continuous risk assessment of current and potential new funds under administration.
• Identify issues / concerns and recommend company wide solutions for any / all high risk projects.
• Operational Risk – Monthly reporting on status reports and key development issues.
• Project work – proactive approach to industry and regulatory changes and the development and promotion within Citco Fund Services.
• Participating in and leading projects that may be defined from time to time in connection with the continuing expansion and evolution of the business.

About You

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

#LI-MM1

#J-18808-Ljbffr