Virtual Assistant

Job Description

Overview Cro Metrics is seeking a Virtual Assistant to provide administrative and operational support to our Growth Strategy and Business Development / Marketing functions. This role is essential to helping our client-facing and revenue-generating teams run smoothly by ensuring meetings, travel, events, and day-to-day tasks are organized and executed with care and precision. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, fully remote environment. They’re a proactive problem-solver who enjoys supporting cross-functional teams and handling a mix of administrative, logistical, and coordination work with a positive, can-do attitude.

Key Responsibilities Team & Operational Support

• Provide ongoing administrative support to the Growth Strategy and Business Development / Marketing teams.
• Manage scheduling, meeting coordination, and rescheduling across multiple and complex time zones.
• Track and follow up on team action items, ensuring deadlines are met and communication flows smoothly.
• Assist with documentation, note-taking, and coordination for key internal and client meetings. Event & Logistics Coordination
• Plan and coordinate client on-sites, including scheduling, travel logistics, agendas, and materials.
• Arrange team and client lunches, both virtual and in-person, ensuring a seamless and thoughtful experience.
• Manage client gifting, including processing expenses through Divvy and handling Goody or similar vendor purchases.
• Research and coordinate vendors, venues, or services as needed to support marketing, client, or team initiatives. Ad Hoc & Occasional Support
• Occasionally assist with small personal or operational errands, such as researching a service or making phone calls.
• Support special projects or campaigns that require administrative or coordination support. Qualifications
• Proven experience as a Virtual Assistant, Administrative Coordinator, or Executive Assistant in a fast-paced, remote environment.
• Exceptional organizational and communication skills.
• Comfortable managing scheduling and logistics across multiple time zones.
• Proficient in Google Workspace, Slack, Zoom, and project management tools (e.g., Asana, Notion, or similar).
• Experience handling expenses and purchases through systems like Divvy and Goody.
• Able to maintain confidentiality and professionalism when handling sensitive information. Nice-to-Have Skills
• Experience supporting marketing, business development, or client service teams.
• Familiarity with event planning or travel coordination.
• Experience working in a fully distributed or remote-first organization. What Success Looks Like
• Growth Strategy and Business Development / Marketing teams operate smoothly and efficiently.
• Meetings, events, and client engagements are well-organized and stress-free.
• Team members trust the Virtual Assistant as a reliable, resourceful, and proactive partner who keeps operations running seamlessly