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NOC Analyst
AIMICubao, National Capital Region, PH30+ days ago
Job descriptionCCNA required | CCNP preferred Associate’s degree or 2+ years in IT support / network admin Experience in ServiceNow & monitoring platforms Familiar with OSI troubleshooting, AWS / Azure, virtual desktops Strong communication & multitasking skills
Cubao, Quezon City
WFH (first 3 months onsite)
Night Shift / Shifting (7 PM–9 PM start)
Responsibilities :
- Monitor and manage network infrastructure 24 / 7
- Create / resolve trouble tickets and follow SLAs
- Escalate major incidents and join incident bridges
- Perform root cause analysis and prepare reports
- Use monitoring tools (PRTG, Nagios, Solarwinds, etc.)
Qualifications :
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Analyst • Cubao, National Capital Region, PH
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