Remote Bilingual Receptionist (English / Spanish)

Job Overview :

We are seeking a reliable and tech-savvy Remote Receptionist fluent in both English and Spanish to support a fast-paced legal team. This role is ideal for someone who thrives in a structured environment and excels at managing communications, calendars, and administrative support tasks virtually. The ideal candidate will play a key role in ensuring seamless front-line communication and efficient coordination of incoming inquiries and scheduling.

Key Responsibilities :

Answer and forward incoming calls using RingCentral

Monitor and manage the shared email inbox; forward messages as appropriate

Sort and manage virtual mail using internal systems

Coordinate and maintain calendars using Outlook 365

Schedule appointments and follow up with clients as needed

Route messages, documents, and calls efficiently to internal teams

Maintain accurate and organized communication logs

Utilize FileVine (preferred) to log and track correspondence and tasks

Provide clear, courteous communication in both English and Spanish

Support general administrative tasks as needed

Qualifications :

Fluent in both English and Spanish (spoken and written)

Minimum 1 year of experience in a receptionist, administrative, or customer support role

Comfortable using virtual communication tools (e.g., RingCentral, Outlook 365)

Tech-savvy with the ability to learn new systems quickly

Experience with legal CRMs such as FileVine is a strong plus

Prior experience in a legal setting is preferred

Excellent organizational skills and attention to detail

Strong interpersonal skills and professional phone / email etiquette

Reliable internet connection and quiet home workspace

Note : An NBI or police clearance will be required upon acceptance of the job offer.