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Virtual Coordinator

Remote RavenPH

30+ days ago

Job type

Quick Apply

Job description

About the Role

We are seeking a highly organized and tech-savvy Virtual Coordinator to support the day-to-day operations of a dynamic coaching and training company. This role is ideal for someone who thrives in a fast-paced, multi-faceted environment and is skilled in scheduling, documentation, research, light creative work, and AI tool experimentation .

You'll work closely with the leadership team, coaches, and clients to ensure smooth scheduling, content updates, and operational efficiency. If you're a self-starter who loves improving systems and contributing across multiple functions—from admin to design and light media tasks—this could be your perfect role.

Key Responsibilities

Scheduling & Operational Support

Request and compile weekly schedules for all custom and coaching calls
Route coaching calls to the appropriate coach or attach them to the company website
Assist with email, rescheduling, and cancellation support during team member vacations or weekends
Track names of agents reached for coaching calls and propose improvements to current tracking system (currently on Google Docs)
Assist with onboarding paperwork for new coaches

Content, Research & AI Tasks

Add AI-generated scenario ideas to the Authentic Guest Google Docs

Research tools like Notebook LM Podcast to convert training manuals into audio format

Assist in transcribing audio files , including non-English to English transcription, to support faster scoring and feedback

Explore and implement new AI tools for content enhancement, file conversion, and interactive training

Manuals & Program Content Management

Update 3 training manuals (client, coach, admin) for new website publishing

Assist in reformatting or redesigning program materials using Canva / PowerPoint

Add client-specific logos, content, and names to program deliverables

Media & Technology Tasks

Send realistic Revinate audio files to coaches on a monthly basis

Make test calls to properties for use in live training simulations

Help convert training manuals into audio, cut videos , and enhance with AI support

Stay updated on new tools for making and recording international calls (post-Skype / Teams transition)

Creative & Interactive Support

Redesign name cards, posters, and manuals for a modern and cohesive look

Research and recommend new interactive activities for live or virtual training based on learning goals

What We’re Looking For

Skills & Qualifications

2+ years experience as a Virtual Assistant, Program Coordinator, or Admin Support

Excellent English communication skills (written and spoken)

Strong organizational skills with attention to detail and follow-through

Proficient with Google Workspace (Docs, Sheets, Calendar, Drive)

Skilled in Canva or PowerPoint for layout / design tasks

Comfortable using or learning transcription and AI tools (e.g., Otter.ai, Rev, ChatGPT, audio / video converters)

Resourceful with strong problem-solving skills and initiative

Bonus : Familiarity with project management tools (Trello, Asana, or Notion)

Ideal Candidate Traits

You’re proactive and thrive in a role with varied responsibilities

You love organizing digital content and improving workflows

You’re tech-savvy and curious about new tools and AI-driven solutions

You’re comfortable working independently and managing priorities

You can support during weekends or when others are on leave

Requirements

This is a full time job

100% Remote Work

5 / hr

Night Shift

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Coordinator • PH

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