Senior Case Manager / Paralegal

Overview

Senior Case Manager / Paralegal to be part of our team. Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

Role

We are looking for an Senior Case Manager / Paralegal to be part of our team.

Main Responsibilities

• Billing & Client Accounts : Monitor, review, and verify billing hours submitted by attorneys and legal staff to ensure accuracy, compliance with firm policies, and alignment with client retainer agreements.
• Reconcile billing statements against time entries, adjust or query discrepancies, and coordinate corrections with attorneys.
• Use LawPay to process client payments, maintain billing records, generate invoices, track outstanding balances, and follow up on late payments.
• Prepare periodic billing reports for firm leadership (e.g. daily, weekly, monthly) showing revenue realization, write-offs, collections activity, and outstanding accounts.
• Document Creation, Management & Filing : Draft, format, proof, and finalize legal documents under attorney supervision : motions, pleadings, affidavits, discovery requests / responses, settlement agreements, correspondence, etc.
• Use Adobe Acrobat / Adobe Creative tools to assemble, edit, annotate, redact, and combine PDF documents, ensure consistent formatting, bookmarking, and hyperlinks.
• Maintain organized document storage systems (electronic file structure, naming conventions, version control).
• Perform legal research on statutory, procedural or case law under supervision and prepare summaries / memos for attorneys.
• Prepare filings (court, administrative) electronically or via physical submission as needed; track filing deadlines and confirm receipt.
• Communications & Client Interaction : Use firm telephony / VoIP to handle incoming and outgoing client calls, route calls to attorneys, schedule client appointments, and take message logs.
• Serve as liaison to clients : obtain necessary documentation, explain procedural steps, coordinate with third parties (medical providers, insurance, experts), and maintain client status updates.
• Draft client letters, email communications, and follow-up reminders.
• Case Administration & Support : Intake new matters, monitor case calendars, deadlines, statute of limitations, hearings, status dates; issue alerts and reminders to attorney and support staff.
• Track and manage correspondence, discovery, evidence, exhibits, and case files.
• Assist attorneys with trial preparation : organize exhibits, prepare binders, coordinate logistics, and compile trial packets.
• Coordinate with external vendors for scheduling, billing, and document exchange.
• Use accident reports and data tools to obtain reports and integrate data into case files (if applicable in personal injury matters).

Requirements

Employment type

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