Service Administrator

Job Title : Service Administrator

Location :  Clark, Pampanga (Office-based)

About the Role :

We are looking for a detail-oriented and proactive Service Administrator to join our team at Offsure. This role is essential in ensuring smooth operations through accurate invoice processing, effective use of customer portals, and timely support across the administration team. If you are highly organized, adaptable, and a team player, this could be the perfect opportunity for you.

Key Responsibilities :

Process invoices accurately and within set timeframes.

Upload paperwork and documentation into customer portals.

Assist with reporting and follow-up on unpaid invoicing.

Provide support to the administration team during peak periods or staff absences.

Maintain accurate records in line with company and customer requirements.

Collaborate effectively within the team and contribute to a positive work environment.

Adjust priorities as needed to meet business and customer demands.

Key Skills & Attributes :

Strong attention to detail and commitment to accuracy.

Ability to prioritize and manage multiple deadlines.

Team-oriented with a willingness to support colleagues and take on varied tasks.

Proactive, flexible, and adaptable approach to work.

Excellent communication skills, both written and verbal.