Technical Support Representative (TSR) - AU / NZAccount
HRTXTaguig, Philippines22 days ago
Job description12 years of customer service, helpdesk, or technical support experience. At least 3 years of total BPO experience. Strong communication skills and ability to resolve issues over the phone. Ability to multitask and manage high volumes of interactions with accuracy. A proactive and customer-focused mindset. Comfortable using service management or CRM tools for logging and tracking tasks. Prior experience working with Australian / New Zealand customers or cross-regional teams.
About the Role
In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements, and escalations. Youll also assist consumers who use our vending machines by troubleshooting and resolving issues over the phone. Working closely with our Equipment Services team in Australia, your primary goal is to deliver fast, accurate support and exceptional customer service.
- Handle inbound calls and emails from customers regarding equipment issues and requests.
- Troubleshoot equipment problems and aim for first-call resolution wherever possible.
- Log and escalate repairs, movements, and other service tasks as needed.
- Assist vending machine consumers with technical or product-related concerns.
- Collaborate with the Australian team to ensure seamless, high-quality service delivery.
Qualifications :
Create a job alert for this search
Technical Support Representative • Taguig, Philippines
Related jobs
Australia helping them build their remote teams in India and Sri Lanka.We pride ourselves with hiring great teams to work on exciting game changing technology.
Patona currently has 200+ engineers, t...Show moreLast updated: 30+ days ago
- Promoted
Outbound Sales Representative (Healthcare) | On-site
MCI CareersSan Fernando, Pampanga, Philippines JOB TYPE : Full-Time PAY TYPES : Salary APPLICATION DETAILS : No Resume Required, On-site Interview POSITION OVERVIEW : .
MCI is one of the fastest-growing tech-enabled business services companies in the...Show moreLast updated: 30+ days ago
- Promoted
Senior Product Manager - Payroll Expansion | EMEA / APAC
DeelBulacan, Leyte, Philippines Deel is the all-in-one payroll and HR platform for global teams.Our vision is to unlock global opportunity for every person, team, and business.
Built for the way the world works today, Deel combine...Show moreLast updated: 6 days ago
- Promoted
Introducing Brokers (IB Partners) - Philippines
Newton Global Commercial Business LtdBulacan, Leyte, Philippines Introducing Brokers (IB Partners) - Philippines.Join to apply for the Introducing Brokers (IB Partners) - Philippines role at Newton Global Commercial Business Ltd.
Lead Generation | Trade Finance |...Show moreLast updated: 16 days ago
- Promoted
Technical Support Representative (TSR) - AU / NZ Account
HRTXTaguig, Metro Manila, Philippines In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements, and escalations.
Youll also assist consumers wh...Show moreLast updated: 30+ days ago
- Promoted
BPO - Technical Support Engineer (Hybrid Setup) #M02
Unity CommunicationsParañaque, Metro Manila, Philippines As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compli...Show moreLast updated: 30+ days ago
- Promoted
Electrical Support Engineer (Manufacturing | Plant | North Luzon)
HRTXSan Fernando, Pampanga, Philippines This includes overseeing systems such as power substations, electrical distribution networks, lighting, and equipment installations.
The role ensures that all installations comply with corporate sta...Show moreLast updated: 30+ days ago
- Promoted
Supply Chain Specialist (Renewable Energy)
RecruitNest ConsultingPakil, Laguna, Philippines Position Type : Experienced - Individual Contributor.Employment Type : Full-Time; Open-ended Contract (Direct Hire).Work Setup & Location : Onsite / Fieldwork - Rodriguez, Rizal / Pakil, Laguna.Industry...Show moreLast updated: 30+ days ago
- Promoted
Tech Solutions Architect
ShaeWellnessBulacan, Leyte, Philippines We are a rapidly growing software and healthtech group building scalable platforms across AI, digital health, and low-code / no-code systems.
Our work spans SaaS, custom enterprise builds, and consume...Show moreLast updated: 30+ days ago
Technical Support Representative
TeamifiedManila, Metro Manila, PHQuick Apply
- Promoted
Technical Support Representatives Up to 30k Weekends Off
Caldwell CommunicationsManila, National Capital Region, PH Accounts that we can offer : Travel, Sales, Healthcare, Financial, Collections and Telco account Jobs Responsibilities : • Communicates with customer on the phone or by way of written correspondence ...Show moreLast updated: 30+ days ago
- Promoted
Senior Technical Support Specialist
CartrackMakati, Metro Manila, Philippines Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a.
Senior Technical Support Specialist.Our teams are collaborative,...Show moreLast updated: 30+ days ago
- Promoted
Compliance Officer (Energy / Power Infrastructure)
RecruitNest ConsultingPakil, Laguna, Philippines Position Type : Experienced - Individual Contributor.Employment Type : Full-Time; Permanent (Direct Hire).Work Setup & Location : Onsite / Field Work - Rizal Province.
Work Schedule : Mondays - Fridays, D...Show moreLast updated: 30+ days ago
- Promoted
Senior Product Manager (Technical Product)
MicroSourcingBulacan, Leyte, Philippines Senior Product Manager (Technical Product).Join MicroSourcing as a Senior Product Manager (Technical Product).Above‑market compensation, day‑one healthcare coverage (including dependents), paid tim...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Representative (TSR) - AU / NZAccount
HRTXTaguig, Metro Manila, Philippines In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements, and escalations.
Youll also assist consumers wh...Show moreLast updated: 30+ days ago
- Promoted
(CSR) Customer Service Representative - AU / NZAccount
HRTXTaguig, Metro Manila, Philippines Respond to customer inquiries via phone, email, or chat in a professional and timely manner.Resolve customer issues efficiently while ensuring high levels of customer satisfaction.Maintain accurate...Show moreLast updated: 30+ days ago
- Promoted
BPO - Technical Support Engineer (Hybrid Setup)
Unity CommunicationsParañaque, Metro Manila, Philippines As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compli...Show moreLast updated: 30+ days ago
- Promoted
Account Collector
HC Consumer Finance, Bulacan, Philippines, Bulacan, Philippines On-site - Bulacan No Exp Required High / Senior High School Full-time.Public Employment Service Office - San Rafael.San Rafael, Bulacan, Philippines.
Conduct house-to-house visits to Home Credit clien...Show moreLast updated: 30+ days ago
- Promoted
(CSR) Customer Service Representative - AU / NZ Account
HRTXTaguig, Metro Manila, Philippines Respond to customer inquiries via phone, email, or chat in a professional and timely manner.Resolve customer issues efficiently while ensuring high levels of customer satisfaction.Maintain accurate...Show moreLast updated: 30+ days ago