Senior Technical Support Specialist
CartrackMakati, Metro Manila, Philippines30+ days ago
Job descriptionDiploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry. Proficient in English Excellent communication and interpersonal skills Hands-on and a positive attitude Technically independent with good initiative Strong analytical problem-solving skills with an out-of-box approach in providing solutions Willing to work onsite in Makati City and can do field work from time to time.
Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities :
- Providing technical support to teams within the organization when required
- Resolve customers enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.
- Maintaining and updating technical documents and procedures
- Identifying and resolving system issues
- Perform daily system monitoring, verifying integrity and availability of Cartrack's application
- Perform daily post installation / QA validation
- Review systems and application logs for remote diagnostic of field devices
- Provide training and assistance to users of Cartrack application systems
- Provide on-site field support and installation
- Verify completion of scheduled jobs
- Internal IT support
Job Requirements :
Create a job alert for this search
Technical Support Specialist • Makati, Metro Manila, Philippines
Related jobs
Work Schedule : Monday to Friday 8 : 00am to 5 : 00pm Sydney Time with 1 hour unpaid break.A growing SaaS provider offering AI-driven automation solutions for trade and service businesses.The platform i...Show moreLast updated: 1 day ago
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 30+ days ago
Technical Support Specialist (L2 / L3)
AuditdataManila, 00, PH We’re responsible for delivering exceptional service to customers across multiple product lines.As part of this team, you’ll act as the vital link between customers (trained users, technicians, end...Show moreLast updated: 10 days ago
Technical Support Specialist (LS)
BruntWorkREMOTE, 00, phQuick Apply
- Promoted
- New!
IMS Support Specialist- 3 yrs Experience
Dempsey IncChino Roces, Makati City, National Capital Region, Philippines College Graduate of Bs in IT or any related course .Minimum required experience - 1yr but less than 3 years .Experience in Crystal Reports, MySQL Server, Microsoft SQL Server, Web Server Applicatio...Show moreLast updated: 11 hours ago
- Promoted
- New!
IMS Support Specialist - 3 yrs Experience
DEMPSEYCHINO ROCES, MAKATI CITY, National Capital Region, Philippines College Graduate of Bs in IT or any related course .Minimum required experience - 1yr but less than 3 years .Experience in Crystal Reports, MySQL Server, Microsoft SQL Server, Web Server Applicatio...Show moreLast updated: 11 hours ago
- Promoted
- New!
IMS Support Specialist - 3 yrs Experience
Dempsey Inc.Chino Roces, Makati City, National Capital Region, Philippines College Graduate of Bs in IT or any related course .Minimum required experience - 1yr but less than 3 years .Experience in Crystal Reports, MySQL Server, Microsoft SQL Server, Web Server Applicatio...Show moreLast updated: 11 hours ago
- Promoted
- New!
Technical Support Specialist
TigerUxBGC, Taguig, Bulacan, Philippines Troubleshoot and escalate issues related to EV chargers.Communicate with customers and technicians via Five9 SoftPhone.Monitor equipment performance and escalate issues.
Follow up on open tickets wi...Show moreLast updated: 11 hours ago
Senior Technical Support Advocate
BoldrManila, Metro Manila, PHQuick Apply
- Promoted
- New!
Support Specialist
Manpower Core Group Inc.Taguig City, National Capital Region, Philippines Client Support & Issue Resolution .Serve as the first line of support for all mySMB.Troubleshoot and resolve issues related to Microsoft 365 (Exchange, SharePoint, Teams, OneDrive), Copilot, and ot...Show moreLast updated: 11 hours ago
- Promoted
- New!
Customer Support Specialist Technical Support Representative
Orbit Teleservice NCRmakati, National Capital Region, Philippines One-day hiring process! Earn up to 33k monthly! .For regular employees, we offer an industry-leading benefits package that includes : .
Opportunity for rapid career growth for Top Performers .HMO wit...Show moreLast updated: 11 hours ago
- Promoted
- New!
Financial Tech Support Specialist
METACOMMuntinlupa, National Capital Region, Philippines Step into the world of FinTech and grow your career with us.As a Financial Tech Support Specialist, you’ll help small and medium businesses with QuickBooks software—assisting clients with installat...Show moreLast updated: 11 hours ago
- Promoted
- New!
Technical Support Specialist (Taguig)
TigerUXTaguig, National Capital Region, Philippines Setup / Schedule : Hybrid | Dayshift .Company : Computer / IT (Software) .Troubleshoot EV charger issues or escalate to manufacturers.
Communicate with customers and technicians via Five9 SoftPhone.Monito...Show moreLast updated: 11 hours ago
- Promoted
- New!
Technical Support Specialist (Taguig-Hybrid)
TigerUXTaguig, National Capital Region, Philippines Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers.Communicate with customers and technicians using Five9 SoftPhone.
Monitor equipment uptime / performance and es...Show moreLast updated: 11 hours ago
- Promoted
- New!
IMS Support Specialist - 3 yrs Experience
Dempsey IncCHINO ROCES, MAKATI, National Capital Region, Philippines College Graduate of Bs in IT or any related course .Minimum required experience - 1yr but less than 3 years .Experience in Crystal Reports, MySQL Server, Microsoft SQL Server, Web Server Applicatio...Show moreLast updated: 11 hours ago
- Promoted
- New!
Technical Support
Orbit Teleservice NCRTaguig, National Capital Region, Philippines WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS.LEARN MORE ABOUT OUR JOB VACANCIES BELOW.
We are continuously looking for top talents to join our team.We achieve st...Show moreLast updated: 11 hours ago
- Promoted
- New!
Technical Support Specialist (Hybrid)
TigerUXTaguig, National Capital Region, Philippines Troubleshoot EV charger issues or escalate to manufacturers.Communicate with customers and technicians via Five9 SoftPhone.
Monitor equipment performance and uptime; escalate as needed.Follow up on ...Show moreLast updated: 11 hours ago
- Promoted
- New!
Technical Solutions Specialist (AR / MR / XR Technologies)
Australian Outsource Desk Inc.Angeles City, Pampanga, Philippines Job Title : Technical Solutions Specialist (AR / MR / XR Technologies) .Schedule : Monday to Friday, Morning Shift (7 : 00AM-4 : 00PM) .
In this role, you’ll play a key part in integrating and supporting...Show moreLast updated: 11 hours ago
- Promoted
- New!
IMS Support Specialist
Dempsey Resource Management Inc.,CHINO ROCES, MAKATI CITY, National Capital Region, Philippines College Graduate of Bs in IT or any related course .Minimum required experience - 1yr but less than 3 years .Experience in Crystal Reports, MySQL Server, Microsoft SQL Server, Web Server Applicatio...Show moreLast updated: 11 hours ago
- Promoted
- New!
Technical Support Specialist (BGC, Taguig)
TigerUXTaguig, National Capital Region, Philippines Troubleshoot EV charger issues or escalate to manufacturers.Communicate with customers and technicians via Five9 SoftPhone.
Monitor equipment performance and uptime; escalate as needed.Follow up on ...Show moreLast updated: 11 hours ago