Event coordinator Jobs in Philippines

We are seeking a Charter Coordinator to oversee and manage all aspects of our clients' flight experiences, including Aircraft Owners and Block Charter Clients. This role requires exceptional client-centered customer service skills, a thorough understanding of CFR 14 Parts 91 and 135 regulations, and the ability to thrive in a dynamic, fast-paced team environment.

Job Responsibilities

• Maintain a culture of total customer service focused on anticipating our client's needs and exceeding their expectations.
• Communicate any operational issues, as appropriate, to our clients.
• Ability to Type at least 40WPM accurately.
• Document and maintain compliance with contractual obligations to all Clients (Aircraft Owners, Block Charter & Retail Charter Clients).
• Receive and provide accurate quotes for charter requests by clients and / or other operators or brokers.
• Proactively resolve Client issues and disputes
• Analyze aircraft fleet utilization to serve the client's needs best and maximize overall safety and profitability.
• Assist in crew scheduling and crew resource utilization along with Logistics Coordinator and Chief Pilot
• Notify and brief all crew members associated with scheduled trips, maintain communications with crew, and assist in all crew-associated travel plans.
• Monitor weather and airport conditions daily to ensure daily operations can be accomplished safely and without unexpected interruption.
• Actively Flight Follow; monitoring all aircraft movements both in the air and on the ground. Coordinate aircraft towing and fueling when and where necessary.
• Effectively communicate with the maintenance team and crew regarding scheduled and unscheduled maintenance events.
• Responsible for oversight and efficient / accurate processing of all Owner and Charter trip invoices.
• Utilize FOS to its maximum ability by incorporating scheduling updates to profiles, airport / aircraft information, maintenance warnings and aircraft times, accounting, and invoicing.
• Maintain and continually improve Client and Vendor contact information in FOS.
• Learn to utilize computer systems and programs to perform job duties to include but not limited to : FOS, Flight Explorer, and Microsoft Office Suite. Record Keeping and Database Maintenance
• Record all flight data from completed trips using the Trip Completion Checklist.
• Take notice of aircraft discrepancies and report them to Maintenance.
• Follow established protocols per FOS Database management.

Requirements

Required Qualifications :

Preferred Qualifications :

Knowledge, Skills, and Abilities :

Minimum Technical and Work Environment Requirements :

Benefits