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Last updated: 8 days ago
We are seeking a Microsoft 365 Certified Administrator with a strong customer care, customer service, and customer-centric background to join our team.
This is not just a technical role but also one...Show moreLast updated: 30+ days ago
Remote Guest Services Lead (Spanish / English Bilingual) .Inbox sorting : sort email inbox into guest vs.Escalate emergency guest issues to local staff when necessary.
Record shift activities meth...Show moreLast updated: 8 days ago
The Opportunity : We're seeking a Senior Full-stack.NET Developer to lead our growing development team in building innovative B2B SaaS platforms.
You'll work directly with our CTO to manage multiple ...Show moreLast updated: 9 days ago
Takes pride in being a hotelier.Is a friendly, helpful and trustworthy leader.Fully understands room operations.Fully understands front desk operations.
Communicates and writes with fluency in Engli...Show moreLast updated: 30+ days ago
Our private label brand on Amazon is a fast-growing, innovative leader in the supplements niche.We specialize in high-performance, data-driven digital marketing.
We are looking for a highly skilled ...Show moreLast updated: 30+ days ago
We are looking for a results-driven Sales Development Representative (SDR) with solid experience in finance or financial services sales.
As an SDR, you will play a pivotal role in growing the sales ...Show moreLast updated: 30+ days ago
Provides a high level of property maintenance knowledge.Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, securi...Show moreLast updated: 30+ days ago
Schedule : Monday – Friday (9 : 00 AM - 6 : 00 PM AEST).Minimum 2 years work experience in end to end processing and administration of loan with Australian Mortgage Broking.
Experience in using MyCRM, In...Show moreLast updated: 30+ days ago
We are a US-based company looking for motivated, results-driven Virtual Sales Representatives from the Philippines to join our team.
As a sales representative, you will play a critical role in reach...Show moreLast updated: 30+ days ago
UI / UX Designer Are you a talented designer with a passion for product management? If you thrive in a fast-paced, ever-changing environment where you can make a real impact, we have the perfect job ...Show moreLast updated: 30+ days ago
We are seeking dynamic and energetic individuals to join our team as Sales Representatives.In this role, you will be responsible for prospecting potential candidates for our lease-to-purchase truck...Show moreLast updated: 30+ days ago![[CG] Appointment Setter](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=recruitcrm-ats&empname=Somewhere)
Zigzag is looking for a Customer Administration Specialist to join our team! About our client Our client is a prominent Australian FinTech payment service provider with over a decade of...Show moreLast updated: 29 days ago
Certified Microsoft 365 Administrator with Customer Care Expertise
OnlyExpertsPHFull-time
Quick Apply
Remote Guest Services Lead | Bilingual (English / Spanish)
Extenteam Inc.PHFull-time
Quick Apply
Senior Full Stack Developer
GeniusPHFull-time
Quick Apply
Duty Manager (Night Manager)
Shangri-LaPhilippinesPermanent
Direct Response Media Buyer (FB Ads Specialist with Multi-Platform Experience)
Purely Optimal Inc.PHFull-time
Quick Apply
Sales Development Representative (Finance)
CrewBloomPHFull-time
Quick Apply
Dir-Engineering-C
Marriott InternationalPhilippines, PhilippinesFull-time
Mortgage Loan Processor- Manila and Cebu (AU Mortgage, WFH)
ConnectOSPHFull-time
Quick Apply
Virtual Sales Representative
Luminate WorksPHQuick Apply
Technical Lead
Thakral OnePhilippines, PH The Technical Lead will be managing customer requirements / needs for banks’ business utilizing IT solutions in both new and existing systems.
He / She will manage positive relationships with customers,...Show moreLast updated: 30+ days ago
UI / UX Designer
CodekeeperPHQuick Apply
Junior Mechanical Engineer
cimicPhilippines Asia, operations specialize in civil engineering and infrastructure, rail, roads and tunnels, as well as building works.We are a member of the CIMIC Group, one of the world’s largest leading intern...Show moreLast updated: 30+ days ago
Sales Representative
Staff4MePHQuick Apply
[CG] Appointment Setter
SomewherePhilippines, Philippines, Philippines Philippines (highly preferred) / South Africa.About the Role : (Financial Services).Identify and qualify potential leads through various methods, including cold calling, email outreach, and networki...Show moreLast updated: 17 days ago
Customer Administration Specialist | Remote | Dayshift
ZigZag CareersPHQuick Apply
Associate, Regional Product Operations ( Digital Credit) -Philippines
LazadaPhilippines Department : Commercial Location : Philippines.Lazada's Digital Credit team is driving the growth of Lazada’s digital credit business, including Buy Now Pay Later (BNPL) and other products.As part of...Show moreLast updated: 30+ days ago
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Certified Microsoft 365 Administrator with Customer Care Expertise
OnlyExpertsPH30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionCertification : Microsoft 365 Certified Administrator. Customer Care Experience : 2+ years in a customer-facing support role, preferably within IT, SaaS, or customer success environments. Technical Knowledge : Proficient in Microsoft 365 suite, including Exchange, Teams, SharePoint, and OneDrive. Communication Skills : Strong verbal and written communication skills, with the ability to simplify technical terms for non-technical users. Customer-Centric Mindset : An obsession with capturing customer requirements accurately and a commitment to delivering a near-perfect service experience. Strong problem-solving skills with an empathetic approach to customer interactions. High level of organization and attention to detail in managing customer requests and documenting ticketing information. Familiarity with CRM and ticketing tools, such as Zendesk or ServiceNow, is an advantage.
About the Role
We are seeking a Microsoft 365 Certified Administrator with a strong customer care, customer service, and customer-centric background to join our team. This is not just a technical role but also one that requires an obsession with customer satisfaction and meticulous attention to detail in ticketing and issue resolution. In this role, you will serve as a first line of support, working closely with customers to ensure their Microsoft 365 requirements are fully understood and addressed.
Key Responsibilities
- Customer Support & Care : Provide exceptional first-line support to customers, prioritizing clear, concise, and empathetic communication.
- Ticketing Management : Ensure that all customer requirements and issues are accurately captured and documented, with a strong focus on thoroughness and attention to detail.
- Microsoft 365 Administration : Manage and troubleshoot Microsoft 365 configurations, permissions, and security settings, ensuring high reliability and performance.
- Issue Resolution : Collaborate with customers and internal teams to resolve any issues with Microsoft 365 services, focusing on customer satisfaction and timely response.
- Customer Success Focus : Actively listen to and understand customer needs, ensuring that they feel supported and valued. Seek continuous feedback to improve service quality.
Qualifications
Desired Skills