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Chat • Philippines

Last updated: 1 day ago

Customer Service Representative - Spanish Speaking

Stellar Blue

Philippines

Customer Service Representative (Remote).This role involves solving player inquiries, resolving complaints, and ensuring prompt and courteous service.The ideal candidate will be proactive, tech-sav...Show more

Makati - Customer Service Associate

Foundever

Makati, Philippines, PH

Makati - Customer Service Associate.Makati - Customer Service Associate.Foundever is looking for passionate customer service associates who can live and breathe our core values.We’ll also need you ...Show more

Customer Service / Call Center Agent

BukuWarung

Quezon City, Metro Manila, Philippines

Quick Apply

We are looking for dedicated and customer-focused Contact Center Agents to join our growing team.The role will primarily involve handling customer inquiries via chat, email, and other non-voice pla...Show more

Experienced Chat/Email Support Agents

SVCPH Inc.

Cebu City, Central Visayas, Philippines

Quick Apply

Email and/or Chat Support experience is required.If you have the required experience, please make sure to highlight that on your resume.Only candidates who meet the minimum qualification will be re...Show more

Frontline Support Specialist

GECO Asia

Ortigas, Manila, Philippines

Business Application Support .The role supports business users by translating requirements into system solutions, guidance, or workarounds.Scope and complexity depend on experience level.You will b...Show more

Chat Agent

Snaphunt

Philippines

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors.As the first point of contact, you will provide prompt and informative resp...Show more

Real Estate Support Specialist

StratifyIQ

Taguig City, NCR, PH

Quick Apply

We are looking for a self-sufficient, tech-savvy, and service-driven support professional to join our growing real estate operations team.In this role, you'll be responsible for delivering exceptio...Show more

Customer Experience Associate

Angkas

Makati, Metro Manila, PH

Quick Apply

Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.Deliver outstanding service to our high-value customers by providing outstanding servic...Show more

Customer Service Associate (Email and Chat)

ZALORA SOUTH EAST ASIA PTE LTD

Muntinlupa-Cavite Expressway (MCX), PH

Quick Apply

The Customer Service Associate is responsible for providing product and service information and resolving product and service problems.This is achieved by clarifying the customer's complaint; deter...Show more

Customer Service Representative

Tap Growth ai

Manila, Metro Manila, PH

WE’RE HIRING: Technical Sales Specialists.Shifting / Predominantly Night Shift.Be part of our Smart Home Security support team! You’ll handle voice and chat inquiries from international customers—a...Show more

Chat Customer Service Representative Pampanga, Philippines

TTEC

Pampanga, Philippines

Your potential has a place here with TTEC’s award-winning employment experience.Chat Customer Service Representative working onsite in Pampanga,.Our purpose, team, and company culture are amazing a...Show more

Customer Service Representative

Q2 HR Solutions - Group of Companies

Metro Manila, Philippines

Quick Apply

We are looking for a customer-focused.Live Chat Support & Shopify Order Specialist.In this role, you will assist customers with inquiries, process and track orders, coordinate with internal teams t...Show more

Chat Support

Total Shape

Philippines

We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely.The ideal candidate will have excellent communication skills, a customer-first mindset, and a pas...Show more

Chat Agent

Carnivore Style

Philippines

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors.As the first point of contact, you will provide prompt and informative resp...Show more

Quality Assurance Analyst

Probe CX

Quezon City MNL Philippines

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.We work hard and love a good challenge (or multiple).With clients spanning across the Pacific, A...Show more

Mandaluyong - Customer Service Associate

Foundever

Manila, Philippines, PH

Mandaluyong - Customer Service Associate.Mandaluyong - Customer Service Associate.Wordwide Corporate Center, Mandaluyong City.Foundever is looking for passionate customer service associates who can...Show more

Customer Service Representative (SO-01292026-FTCSR)

Rippedboxstation

Metro Manila, Philippines

Quick Apply

Position: Customer Service Representative.Number of hours: 40 hours/week.Monday – Sunday: 8:00 AM – 4:00 PM PT.CSAT, first response time, and resolution time.Maintain accurate documentation and upd...Show more

Customer Support Representative

Remote VA

Davao Region, PH

Quick Apply

Job Title: Customer Support Representative (Female).Customer Support Representative (Female).This person will be responsible for handling customer communications through.Manage customer communicati...Show more

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Customer Service Representative - Spanish Speaking

Customer Service Representative - Spanish Speaking

Stellar BluePhilippines
30+ days ago
Job description

The Role:

We are hiring a Customer Service Representative (Remote) to provide high-quality support to our online users via live chat. This role involves solving player inquiries, resolving complaints, and ensuring prompt and courteous service. The ideal candidate will be proactive, tech-savvy, and customer-focused.

Key Responsibilities:

  • Handle inbound live chats from players or users and respond to their queries effectively.
  • Resolve in-game issues, account problems, or transaction concerns in a timely manner.
  • Respond to customer inquiries accurately and professionally, maintaining brand tone and empathy.
  • Manage customer complaints by identifying root causes and providing appropriate solutions.
  • Ensure high levels of customer satisfaction and retention.
  • Maintain clear records of customer interactions and escalate complex cases when necessary.
  • Collaborate with internal teams (technical, product, or moderation) to resolve user issues.
  • Meet individual KPIs related to response time, resolution rate, and customer feedback.
  • Working hours: 8:00am–8:00pm.

Ideal Profile:

Education & Experience:

  • Spanish and English is a must
  • High school diploma or above; a Bachelor's degree is a plus.
  • Previous experience in customer service, online support, or live chat handling preferred.
  • Experience in gaming, tech, or digital platforms is an advantage.


Skills & Competencies:

  • Excellent written English communication skills.
  • Strong typing speed and accuracy for chat-based interactions.
  • Tech-savvy and quick to learn online tools, CRMs, or support systems.
  • Ability to remain calm and professional under pressure.
  • Strong problem-solving and critical thinking abilities.
  • Self-motivated, organized, and able to work independently with minimal supervision.
  • Availability to work flexible shifts, weekends, or holidays, depending on demand.


Technical Requirements (for WFH):

  • Reliable internet connection with minimum speed of [specify if known].
  • Personal laptop or desktop with updated browser and antivirus.
  • Quiet and distraction-free work environment.


What's on Offer?

  • Attractive Salary & Benefits
  • Working From Home