Service advisor • Philippines
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Discover your 100% YOU with MicroSourcing!
Position: Customer Service Advisor
Location: Mall of Asia, Pasay City
Work setup & shift: Remote | Day Shift
Why join MicroSourcing?
You'll have:
Responsibilities:
As a Customer Service Advisor, you will interact with customers via email, chat, and social media, assisting with order status inquiries, troubleshooting promo codes and technical issues, guiding customers through the website, and addressing general questions. Your primary goalwill be to deliver exceptional customer service while adhering to our policies and maintaining balance in all interactions. Additionally, you will handle offline tasks daily, ensuring that all orders are processed correctly and shipped on time.
Qualifications:
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
*Terms & conditions apply
