Admin Assistant

Job Description

This is a remote position.

Schedule : Monday to Friday, 8 : 00 AM – 4 : 00 PM, Welshpool, WA (including a 30-minute paid break)

Client Timezone : Australian Western Standard Time

Total Weekly Hours : 40 Hours

A specialized reinforcement steel company serving Australia’s construction industry, providing detailed project scheduling and technical services. The company prioritizes employee growth and values attitude over experience, creating a supportive environment where eager learners can thrive and make meaningful contributions to construction projects across the region.

You’ll serve as the central information hub for a growing construction company, ensuring seamless communication between clients and internal teams. This role offers an opportunity to go beyond basic administrative tasks – you’ll actively improve processes, manage critical customer relationships, and help streamline operations that directly impact project success. The company values proactive thinking and welcomes your suggestions for making things work better.

Responsibilities :

Manage all customer inquiries with immediate acknowledgment and clear response timelines

Serve as the central hub for routing information between clients and internal teams

Process and organize incoming requests using Notion CRM and Google Workspace tools

Maintain accurate records and ensure proper follow-up on all client communications

Complete timesheets and handle various administrative functions supporting the team

Identify process inefficiencies and propose organizational improvements during downtime

Follow established SOPs while actively suggesting enhancements to current workflows

Coordinate information flow to ensure the right people receive the right details when needed

Requirements :

Experience with Google Workspace (Sheets, Gmail, Drive) and Microsoft Office Suite

Strong organizational skills with attention to detail and follow-through

Excellent written communication skills for client interactions

Self-motivated with the ability to work independently

Bonus : experience with Notion or similar CRM platforms

A natural interest in identifying ways to improve processes and systems

Independent Contractor Perks :

Permanent work-from-home setup

HMO coverage (for eligible locations)

Immediate hiring

ZR_28367_JOB

Requirements

Experience with Google Workspace (Sheets, Gmail, Drive) and Microsoft Office Suite Strong organizational skills with attention to detail and follow-through Excellent written communication skills for client interactions Self-motivated with the ability to work independently Bonus : experience with Notion or similar CRM platforms A natural interest in identifying ways to improve processes and systems