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Medical Transport Scheduler

Medical Transport Scheduler

Remote VAPH
30+ days ago
Job type
  • Quick Apply
Job description

We are looking for a Medical Transport Scheduler who will be responsible for arranging and coordinating non-emergency and emergency medical transportation for patients. This role involves communicating with healthcare providers, patients, and drivers to ensure efficient scheduling and compliance with medical transport regulations.

  • Schedule and coordinate medical transport requests based on patient needs and vehicle availability.
  • Communicate with healthcare providers, patients, and transportation teams to confirm scheduling details.
  • Ensure compliance with medical transport regulations, including HIPAA and safety guidelines.
  • Maintain accurate records of transport requests, schedules, and patient information in the system.
  • Monitor trip progress and resolve any scheduling conflicts or delays.
  • Optimize routes and scheduling to maximize efficiency and reduce delays.
  • Assist patients and caregivers with inquiries regarding transportation services.
  • Work closely with dispatchers and drivers to ensure timely pick-ups and drop-offs.
  • Generate reports on transport activity, delays, and performance metrics.

Requirements

  • Previous experience in scheduling, dispatching, or healthcare administration is a plus.
  • Strong knowledge of medical transportation procedures and regulations (preferred).
  • Excellent organizational and multitasking skills.
  • Strong communication and customer service skills.
  • Excellent communication skills.
  • Proficiency in scheduling software, Microsoft Office, and database management.
  • Ability to work in a fast-paced environment and handle high call volumes.
  • Benefits

    Purely work-from-home

    Night Shift (EST)

    Weekly pay

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