We are looking for a Medical Transport Scheduler who will be responsible for arranging and coordinating non-emergency and emergency medical transportation for patients. This role involves communicating with healthcare providers, patients, and drivers to ensure efficient scheduling and compliance with medical transport regulations.
- Schedule and coordinate medical transport requests based on patient needs and vehicle availability.
- Communicate with healthcare providers, patients, and transportation teams to confirm scheduling details.
- Ensure compliance with medical transport regulations, including HIPAA and safety guidelines.
- Maintain accurate records of transport requests, schedules, and patient information in the system.
- Monitor trip progress and resolve any scheduling conflicts or delays.
- Optimize routes and scheduling to maximize efficiency and reduce delays.
- Assist patients and caregivers with inquiries regarding transportation services.
- Work closely with dispatchers and drivers to ensure timely pick-ups and drop-offs.
- Generate reports on transport activity, delays, and performance metrics.
Requirements
Previous experience in scheduling, dispatching, or healthcare administration is a plus.Strong knowledge of medical transportation procedures and regulations (preferred).Excellent organizational and multitasking skills.Strong communication and customer service skills.Excellent communication skills.Proficiency in scheduling software, Microsoft Office, and database management.Ability to work in a fast-paced environment and handle high call volumes.Benefits
Purely work-from-home
Night Shift (EST)
Weekly pay