Drug Screening Specialist

Our client is looking for a Drug Screen Specialist who will serve as an extension of our team processing and communicating with clients about their drug screening orders.

This position requires high attention to detail, accuracy, and efficiency. We need team members with integrity and dependability. This position handles extremely sensitive information, and an ethical disposition is required.

Responsibilities

• Monitor and process any and all drug screen orders that clients place
• Monitor, accurately interpret, and complete results in the client’s files
• Provide our clients with Occupational Health Document(s)
• Understand and apply guidelines in search criteria
• Contact vendors to obtain information as needed and quality assurance on files that are open past a reasonable time
• Interpret drug screen results for internal departments upon request
• Analyze data appropriately while following strictly regulated compliance procedures and quality standards
• Follow policies, procedures, and assigned workflows set by the Product Operations Manager
• Learn and retain complex information, and apply it to specific job situations
• Encourage a direct and positive relationship between the community and the company
• Interfacing with clients / applicants as needed

Requirements

A High School Diploma or equivalent is a minimum requirement for this position. Candidates with a Bachelor's Degree will have a competitive edge in the selection process.

Working knowledge of G-Suite and Microsoft Office products.

Navigate between multiple windows / browsers with ease, perform extensive internet research, and type 45 WPM

Ability to maintain regular and punctual attendance

Ability to multitask, problem-solve, quickly adapt, and be process-oriented with high attention to detail

Able to thrive in a fast-paced environment and quickly learn new software and systems

You are a natural problem solver and are focused on creating solutions and able to adapt quickly to a changing environment

You work well independently but understand the importance of teamwork

Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience

More than a year of experience in an office setting is strongly preferred

Minimum Technical and Work Environment Requirements :

Benefits