Technical Support Specialist (BGC, Taguig)
TigerUXTaguig, National Capital Region, Philippines20 hours ago
Job descriptionAssociate / Bachelor’s degree, vocational training, or relevant certifications. Basic knowledge of electrical concepts (voltage, current, power). Experience with wireless carriers, including troubleshooting, provisioning, and deactivation. Familiarity with LAN / WAN, TCP / IP, VPNs, and OSI layer troubleshooting. Strong verbal and written communication skills. Willingness to work shifts and hybrid schedules. Monthly internet allowance Performance incentives Fun workplace with snacks, foosball, ping-pong, “beer-o-clock” & many more! Game nights Internal learning and training programs Regular team-building activities (virtual & in-person) HMO coverage for you and your dependent
The Role :
- Troubleshoot EV charger issues or escalate to manufacturers.
- Communicate with customers and technicians via Five9 SoftPhone.
- Monitor equipment performance and uptime; escalate as needed.
- Follow up on open tickets with manufacturers, providers, and internal teams.
- Meet SLA targets for MTTA / MTTR, including emergencies and VIPs.
- Participate in daily team stand-ups and collaborate effectively.
- Consistently achieve performance and work goals.
- Coordinate with internal and external teams to resolve tickets.
- Perform additional assigned tasks.
Requirements :
Benefits :
Company : Computer and Information Technology (Software)
Location : BGC, Taguig City | Hybrid | Dayshift
Create a job alert for this search
Technical Support Specialist • Taguig, National Capital Region, Philippines
Related jobs
This position is responsible for the administration and support of our Yardi platforms, including evaluating, documenting, and maintaining the systems, keeping them in sync and up to date with the ...Show moreLast updated: 12 hours ago
Work Schedule : Monday to Friday 8 : 00am to 5 : 00pm Sydney Time with 1 hour unpaid break.A growing SaaS provider offering AI-driven automation solutions for trade and service businesses.The platform i...Show moreLast updated: 1 day ago
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 30+ days ago
Role Details Type of Support : Omnichannel Contract Duration : Full - time Permanent Location : On-Site (BGC, Taguig) Schedule : 9 : 00 PM – 6 : 00 AM Manila Time | Fri...Show moreLast updated: 17 hours ago
Why join ezyCollect In the time it takes you to read this job ad, our platform collects around $58,991.Since 2016, ezyCollect has been helping 1,200+ businesses reduce their overdue invoices by 43%...Show moreLast updated: 30+ days ago
Technical Support Specialist (L2 / L3)
AuditdataManila, 00, PH We’re responsible for delivering exceptional service to customers across multiple product lines.As part of this team, you’ll act as the vital link between customers (trained users, technicians, end...Show moreLast updated: 10 days ago
- New!
Technical Support Specialist - Yardi
Bridge33 CapitalMetro Manila, PHQuick Apply
- Promoted
Technical Support Representative (TSR) - AU / NZ Account
HRTXTaguig, Metro Manila, Philippines In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements, and escalations.
Youll also assist consumers wh...Show moreLast updated: 30+ days ago
Technical Support Specialist (LS)
BruntWorkREMOTE, 00, phQuick Apply
- Promoted
- New!
Technical Support Specialist
TigerUxBGC, Taguig, Bulacan, Philippines Troubleshoot and escalate issues related to EV chargers.Communicate with customers and technicians via Five9 SoftPhone.Monitor equipment performance and escalate issues.
Follow up on open tickets wi...Show moreLast updated: 20 hours ago
- Promoted
Senior Technical Support Specialist
CartrackMakati, Metro Manila, Philippines Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a.
Senior Technical Support Specialist.Our teams are collaborative,...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support
HR Network Inc.Quezon City, National Capital Region, Philippines We are seeking a Technical Support to join our growing team.In this role, you will be responsible for monitoring computer systems, performing basic troubleshooting, and maintaining equipment repair...Show moreLast updated: 20 hours ago
Senior Technical Support Advocate
BoldrManila, Metro Manila, PHQuick Apply
- New!
Onsite Customer Support Specialist II (BGC)
PartnerHeroTaguig, PHQuick Apply
- Promoted
- New!
Customer Support Specialist Technical Support Representative
Orbit Teleservice NCRmakati, National Capital Region, Philippines One-day hiring process! Earn up to 33k monthly! .For regular employees, we offer an industry-leading benefits package that includes : .
Opportunity for rapid career growth for Top Performers .HMO wit...Show moreLast updated: 20 hours ago
- Promoted
Technical Support Representative (TSR) - AU / NZAccount
HRTXTaguig, Metro Manila, Philippines In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements, and escalations.
Youll also assist consumers wh...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support Specialist (Taguig)
TigerUXTaguig, National Capital Region, Philippines Setup / Schedule : Hybrid | Dayshift .Company : Computer / IT (Software) .Troubleshoot EV charger issues or escalate to manufacturers.
Communicate with customers and technicians via Five9 SoftPhone.Monito...Show moreLast updated: 20 hours ago
- Promoted
- New!
Technical Support Specialist (Taguig-Hybrid)
TigerUXTaguig, National Capital Region, Philippines Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers.Communicate with customers and technicians using Five9 SoftPhone.
Monitor equipment uptime / performance and es...Show moreLast updated: 20 hours ago
- Promoted
- New!
Technical Support
BCS System Technologies Inc.Quezon City, National Capital Region, Philippines Bachelor's Degree Information Technology or related in this field.Prior with experience in Programming .Knowledge of database systems, SQL, and database management is important for data professiona...Show moreLast updated: 20 hours ago
- Promoted
Technical Support Specialist
HireArchiMetro Manila, Philippines An MSP company located in Las Vegas, Nevada.Monday - Friday (Pacific Standard Time).Our parent company, Agilitec IT, is seeking a skilled Technical Support Specialist to join our growing managed se...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support
Orbit Teleservice NCRTaguig, National Capital Region, Philippines WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS.LEARN MORE ABOUT OUR JOB VACANCIES BELOW.
We are continuously looking for top talents to join our team.We achieve st...Show moreLast updated: 20 hours ago
- Promoted
- New!
Technical Support Specialist (Hybrid)
TigerUXTaguig, National Capital Region, Philippines Troubleshoot EV charger issues or escalate to manufacturers.Communicate with customers and technicians via Five9 SoftPhone.
Monitor equipment performance and uptime; escalate as needed.Follow up on ...Show moreLast updated: 20 hours ago
Technical Customer Support Specialist
ezyCollectMakati, Metro Manila, PHQuick Apply