Project Coordinator (AU Telco - Dayshift)

Position Title : CSR (Dayshift - AU Telco)

Work Location : Alabang

Work Setup : Onsite

Work Schedule : Day Shift (6 : 00 AM - 3 : 00 PM Manila time)

Qualifications

• Bachelor’s degree in Project Management, Telecommunications, Business, or a related field
• Minimum 6 to 12 months experience in telco project coordination or service delivery with Australian companies
• Proficiency in Monday.com for project workflow and task management
• Experience with Halo PSA and Zoho CRM preferred
• Familiarity with TPG Telecom ordering, provisioning, or escalation processes is a significant advantage
• Exceptional organizational skills and attention to detail
• Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
• Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
• Proven problem-solving abilities and a proactive mindset

Job Summary / Description

The role assists in managing the end-to-end delivery of telecommunications services for AU Telco clients. Responsible for coordinating between internal teams, vendors, and clients, maintaining project documentation, monitoring timelines, and ensuring compliance with SLAs.

Responsibilities / Duties