CRM & Administrative Support Specialist

CRM & Administrative Support Specialist

About the Role

Were looking for a detail-driven, tech-curious professional to help maintain and improve our client systems across CRM implementations and ongoing administrative operations. Youll work closely with the Project Manager to execute tasks within Zoho CRM and related platforms, ensuring data integrity, process accuracy, and operational efficiency.

This role is ideal for someone who enjoys optimizing systems, solving configuration challenges, and keeping everything clean, organized, and running smoothly behind the scenes.

Key Responsibilities

CRM Administration & Implementation

• Execute documented CRM requirements directly in Zoho CRM , Zoho Bigin , and related apps.
• Update fields, picklists, automations, and system settings as directed.
• Identify and flag configuration inconsistencies or process gaps for review.
• Support CRM testing, QA, and ongoing maintenance.
• Participate in client or internal meetings to update deal stages, notes, and tasks in real time.

General Administrative Support

Documentation & Collaboration

Who You Are

Required Skills & Experience

Preferred Skills