About the job : Team Lead PHRN (McKinley West Taguig) | Hybrid
Work Setup : Amenable to working on-site during training (2-3 months), Hybrid work arrangement after training
Location : McKinley West, Taguig
Shift : Night Shift
Schedule : Weekends Off
Nature of Work : Voice
Requirements : Nursing Degree
Should have an active PHRN license
Must have experience handling a team for a minimum of 2 years (Global Support)
Metrics / KPIs : Preferably with experience handling / monitoring metrics, e.g., CSAT, NPS, AHT, and FCR
Benefits :
HMO with up to 3 dependents covered
Retirement Benefit
Annual Appraisal
Performance Bonus
Team Lead • Taguig, National Capital Region, PH