Sales Development Representative (Mandarin Speaking)

Job Description

This is a remote position.

Job Overview :

As a Sales Development Representative (SDR), you will play a crucial role in driving the company's growth by generating qualified leads and setting the stage for successful sales interactions. Your primary focus will be on outbound prospecting, engaging potential customers, and creating opportunities for the sales team.

Responsibilities : 1. Prospecting :

• Identify and qualify potential leads through various channels, including cold calling, and email campaigns.

2. Lead Generation :

3. Communication :

4. Appointment Setting :

5. CRM Management :

6. Feedback Loop :

Requirements

Requirements

✅ Excellent spoken and written English. ✅ Clear, friendly, professional phone manner. ✅ Experience in customer service, appointment setting, or sales support. ✅ Confident in using CRM software and scheduling tools (training provided). ✅ Ability to follow structured scripts while also adapting to each parent’s needs. ✅ Comfortable working in Sydney time zone (AEST), ideally between 9 : 00am–6 : 00pm. ✅ A positive, proactive attitude and genuine care for helping families. ✅ Bilingual English and Mandarin is a strong advantage. Many of our families are Mandarin-speaking, so the ability to communicate confidently in Mandarin will be highly valued. ✅ Familiarity with GoHighLevel (GHL) is a plus. Our CRM and lead management workflows are built in LeadConnector / GHL, so prior experience will be beneficial. Preferred (but not required) : ✅ Experience supporting education centres, tutoring services, or enrichment programs. ✅ Familiarity with Google Sheets, WhatsApp, WeChat, or other communication apps.