Senior Operations Manager

Responsibilities

• Plan, monitored, and manage the daily activities and operations of the revenue departments (recruitment, sourcing, and staff leasing) in Cebu and all P&L-impacting activities by gathering, analyzing, interpreting, and achieving KPI targets and performance of each team
• Work closely with the Cebu and US department managers / leaders to facilitate process updates, improvements, and initiatives with the goal to improve the performance of Cebu teams
• Function as the bridge between senior leadership and all revenue-generating departments
• Function as the chief managing partner being on the front lines enabling to promote of employee motivation as well as details that hinder office productivity
• Work with the VP to review financial information and adjust operational budgets to promote profitability
• Directly report to the VP of Operations; The SOM will also be the "person next in line" for "approvals and decision-making" if the VP is not available

Qualification :

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