Client & Talent Operations Manager | Cebu (Remote)

Role Overview

We are seeking a highly organized and people-focused Client & Talent Operations Manager to oversee client relationships and manage a team of remote talents. You will be responsible for ensuring smooth service delivery, maintaining strong relationships with both clients and talents, and driving operational efficiency across all processes.

This role is ideal for someone who thrives in dynamic, fast-paced environments, loves solving problems, and can balance both people and process management with care and precision.

Apply directly here : https : / / operationsarmy.com / application

What Youll Do

Client Relationship Management

• Act as the primary point of contact for assigned clients.
• Build and nurture long-term client relationships based on trust and consistent results.
• Conduct regular performance check-ins and reviews to ensure client satisfaction and retention.
• Address client concerns promptly and identify opportunities for account growth and improvement.

Talent Management & Oversight

Operational Excellence

Reporting & Analysis

What Were Looking For

Apply directly here : https : / / operationsarmy.com / application