Client Services Data Admin Assistant

Job Description

This is a remote position.

Schedule : Monday to Friday, 7 : 00 AM – 4 : 00 PM (Carlsbad, CA Time)

Total Weekly Hours : 40 Hours

Our client is seeking a Client Services Data Admin Assistant to handle review dispute management across multiple online platforms. This role is entirely back-end focused — no direct client interaction — and plays a key part in maintaining the client’s online reputation by ensuring illegitimate reviews are identified, disputed, and removed efficiently.

Responsibilities

Monitor and record any negative reviews removed daily.

Stay up-to-date with directory platforms (e.g., Google, Yelp, Facebook) and their review policies.

Mark removed reviews accurately in Salesforce each day.

Maintain thorough and organized daily notes in Salesforce.

Report issues or challenges to the Client Services Manager daily.

Ensure client information is accurately updated in Salesforce.

Assist with overflow or additional client tasks as assigned.

Dispute illegitimate negative reviews on multiple platforms.

Work proactively within assigned time zones and deadlines.

Consistently achieve performance goals — e.g., removing 400 negative comments / photos every two weeks.

Tools Used

Google Suite (Sheets, Docs)

Facebook

Salesforce

Nice to have : Canva skills and AI proficiency are a plus.

Requirements

Excellent English comprehension, reading, and writing skills

Strong attention to detail and ability to follow detailed processes

Computer savvy with a typing speed of at least 40 WPM

Proficient with online tools and platforms

Professional, organized, and customer-oriented mindset

Ability to work independently and manage time effectively

Independent Contractor Perks

HMO coverage (available in eligible locations)

Permanent work-from-home arrangement

Immediate hiring

ZR_29515_JOB

Requirements

Excellent English comprehension, reading, and writing skills Strong attention to detail and ability to follow detailed processes Computer savvy with a typing speed of at least 40 WPM Proficient with online tools and platforms Professional, organized, and customer-oriented mindset Ability to work independently and manage time effectively Tools Used Google Suite (Sheets, Docs) Facebook Salesforce Nice to have : Canva skills and AI proficiency are a plus.