Information Technology (IT) Business Development Manager

Information Technology (IT) General ManagerDescription

Position Title : Information Technology (IT) General Manager - Business Development

Salary Range : Php 60,000.00 to Php 95,000.00 + other benefits

Supervises : IT Team

Location : Makati

Work Schedule : On-site, Morning Shift

Coordinates With : External Service Providers, Prospective Clients

Job Summary :

The IT General Manager is responsible for driving business transformation by leveraging IT and digital solutions, enhancing operational efficiency, and supporting workforce transformation. The role includes managing IT operations, guiding strategic planning, staffing, goal-setting, and compliance with industry standards to ensure seamless delivery of information and connectivity solutions.

Key Duties and Responsibilities :

• Lead and monitor IT project execution for timely and successful delivery.
• Ensure compliance with IT standards and best practices.
• Set and align team goals with organizational strategies and motivate performance.
• Conduct collaborative problem-solving and brainstorming sessions.
• Formulate and implement IT policies and process improvements.
• Promote productivity through enhanced internal processes.
• Manage recurring issues using structured problem management.
• Ensure service levels meet or exceed user / client expectations.
• Manage client, vendor, and partner relationships for service excellence.
• Supervise team performance, ensuring succession planning and capacity building.
• Support teams in designing intuitive user experiences.
• Ensure infrastructure readiness and disaster recovery planning.
• Assist with internal and external quality audits.
• Stay updated with emerging IT trends and technologies.
• Maintain effective reporting and communication with leadership.
• Manage and monitor the IT budget.
• Perform other tasks as assigned.

Required Skills and Qualifications :