Position Title : Team Lead - Retail (Cebu) | Onsite
Account Type : Retail
Start Date : August 15
Support Type : Voice
Work Setup : Fully Onsite in Cebu
Shift & Rest Days : 24 / 7 schedule
Educational Qualification : Undergraduate or college graduate
Work Experience :
- Minimum of 2+ years of experience as a Team Lead in any line of business, preferably in the retail sector
Key Responsibilities :
Team Management : Supervise team members, track performance, and ensure tasks are completed efficiently and effectively.Communication : Maintain clear and open communication within the team and with other stakeholders, including updates on progress, expectations, and policy changes.Task Delegation & Coordination : Assign tasks according to individual strengths and workloads, coordinate activities, and set deadlines.Coaching & Development : Offer guidance, feedback, and training to help team members enhance their skills and reach their full potential.Conflict Resolution : Address and resolve conflicts within the team to foster a positive and productive work environment.