Medical Biller / Accounts Receivable Specialist - Virtual Assistant

Job Description

This is a remote position.

Virtual Rockstar is hiring a Medical Biller / Accounts Receivable Specialist on behalf of a long-standing non-profit educational therapeutic agency based in Kansas City, Missouri.

This role combines full-cycle medical billing with accounts receivable (AR) management. In addition, some administrative support tasks will be included as time allows.

The ideal candidate is detail-oriented, proactive, and communicative, with solid knowledge of billing practices, AR processes, and compliance standards.

About Our Client :

For over 70 years, this organization has served children with visual impairments—including those with multiple disabilities—and their families. Their mission is to prepare children with visual impairments to reach their highest potential in the sighted world.

The organization’s culture emphasizes compassion, growth mindset, belonging, and excellence. Team members embody a strong sense of service, adaptability, and collaboration while continuously evolving to meet the needs of families and the community.

Responsibilities

Medical Billing

Collect and enter patient demographics, insurance, and referral details into EMR (Practice Perfect).

Verify insurance eligibility and benefits (primary and secondary).

Confirm and obtain prior authorizations as needed.

Enter charges accurately using CPT, HCPCS, and ICD-10 codes.

Submit electronic and paper claims to payers, ensuring compliance with deadlines.

Monitor claim batches for acceptance or rejection.

Payment Posting & Accounts Receivable

Post insurance and patient payments; reconcile with remittance advice (ERA / EOB).

Apply contractual adjustments; identify and follow up on underpayments.

Track aging reports; follow up promptly on unpaid or denied claims.

Contact payers for claim status inquiries and resubmit corrected claims.

Denial Management & Corrections

Research and resolve claim denials or discrepancies.

Correct and resubmit claims with missing or inaccurate data.

File appeals when appropriate and monitor denial trends.

Patient Billing & Collections

Generate and send patient statements.

Respond to billing inquiries and explain balances.

Set up payment plans; escalate overdue accounts per policy.

Accounts Receivable Specialist Duties

Prepare, review, and submit accurate invoices for services rendered.

Apply payments to client accounts in a timely and precise manner.

Monitor unpaid balances; work with payors to resolve outstanding issues.

Support monthly and year-end financial close processes by gathering and reporting data.

Organize and maintain records in compliance with accounting standards and internal controls.

Participate in projects aimed at streamlining billing and AR processes.

Conduct collection activities, including follow-up calls and emails.

Respond to internal and external inquiries related to billing and financial matters.

Administrative Assistant Duties (as time allows)

Assist with donor gift recording, acknowledgement, and reconciliation.

Audit service provider mileage weekly and at month-end.

Requirements

Proven experience in medical billing and accounts receivable management.

Knowledge of insurance verification, authorizations, denial management, and AR workflows.

Proficiency with Practice Perfect (EMR) and Microsoft Office Suite (Excel, Word, Outlook, Teams).

Experience with QuickBooks is required.

Strong communication and organizational skills.

Ability to work independently, prioritize tasks, and meet deadlines.

Resourceful, detail-oriented, and problem-solving mindset.

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.

Requirements

Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.