IT Service Delivery (Plan to Fulfill, Human Capital Management)

Qualifications :

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Industrial Engineering, or a related field
• At least 2 years of experience in IT service delivery, application support, or business systems support (preferably with SAP or similarERP platforms)
• Understanding of business processes in any of the following : Manufacturing, Supply Chain, Sales, Finance (FICO), ProjectSystems / Funds Management, and Human Capital Management
• Basic experience in SAP (or similar ERP), ticketing systems, and ITIL- based service operations
• Familiarity with system configuration, user access management, and

change request documentation

• Understanding of business processes in any of the following :

Manufacturing, Supply Chain, Sales, Finance (FICO), Project Systems / Funds Management, and Human Capital Management

• Basic experience in SAP (or similar ERP), ticketing systems, and ITIL- based service operations
• Familiarity with system configuration, user access management, and

change request documentation

• Willing to be based in Ortigas or Novaliches