Barista

Core Responsibilities

Beverage Preparation : Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and specialty drinks, according to recipes and standards.

Customer Service : Greet customers warmly, take orders accurately, process payments, and provide menu recommendations or answer questions about ingredients.

Workstation Management : Operate espresso machines, grinders, and other brewing equipment, ensuring they are clean and well-maintained.

Cleanliness & Stocking : Keep the work area, seating areas, and equipment clean, sanitary, and organized. Also, restock supplies such as coffee beans, cups, and pastries.

Food Service : Prepare and serve food items like pastries, sandwiches, or other food products offered at the establishment.

Essential Skills & Qualities

Customer Service Skills : A passion for serving people, building customer relationships, and creating a welcoming atmosphere.

Attention to Detail : Accuracy in taking orders, preparing drinks, and handling payments.

Multitasking : The ability to manage multiple tasks, such as making drinks and handling customer orders, efficiently in a busy environment.

Knowledge of Coffee : Familiarity with different coffee brewing methods, beans, and espresso-making techniques.

Communication Skills : Clearly communicating with customers and team members.

Hygiene & Safety : Adherence to food safety and health guidelines to ensure a sanitary environment.

Work Environment

Baristas work in a fast-paced hospitality environment, such as coffee shops, cafes, restaurants, or hotels.

The role involves both standing for extended periods and working with hot liquids and equipment.