Roster : Communications Support Officer

DESCRIPTION OF DUTIES

The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.

• Develop and support the implementation of communication strategies and plans to raise awareness of key health issues and encourage appropriate actions to address them, in coordination with relevant staff in the CO, regional and / or headquarters communication focal points, the Department of Health (DOH) Health Promotion Bureau (HPB) and other relevant counterparts.
• Support implementation of the WHO corporate communication strategy to improve understanding and visibility of the Organization’s programmes and achievements at country level, and encourage engagement and support from partners.
• Identify marketable subjects / success stories and develop communications and advocacy products including for partnerships and resource mobilization initiatives.
• Support optimal outreach and dissemination to target audiences on suitable channels and platforms, including the WHO website, traditional and social media.
• Organize events, campaigns and media briefings, coordinating between journalists and WHO experts, as required.
• Build and maintain productive networks and contacts with the media and key national communication counterparts to ensure optimal coverage of key health issues and WHO’s work.
• Apply, as a national of the country or territory, knowledge of the linguistic, social and cultural norms of diverse national stakeholders and audiences to :

(i) support the development / updating of content and stakeholder linkages for the WHO country office; and(ii) the sensitive design and delivery of effective communication products and activities, including through the website, events, social media and media engagements.

Coordinate and deliver communication and media-sensitization training for WHO country office staff.

REQUIRED QUALIFICATIONS

Education

Essential : A university degree (bachelor’s or higher) in communication, journalism, marketing, public health, political science, international relations, or a similar field.

Desirable : Advanced degree or other formal qualification in communication, public health or a related area. This may include courses in strategic communication, graphic design, audiovisual production, and / or social media. Training in health promotion, risk communication, social listening and / or community engagement.

Experience

Enhanced WHO Global Competency Model :

Essential : A minimum of two years relevant work experience in delivering communications strategies, services and products at the national level.

Desirable : Experience with the World Health Organization, other United Nations agency, government agency ( Department of Health) or NGO.

Skills

Expertise in communication, media, social media, web, advocacy, public relations, journalistic writing, international relations, effective internal and external networking. Ability to work harmoniously as a member of a team and adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct in line with current guidelines for international public servants.

WHO Competencies

Teamwork

Respecting and promoting individual and cultural differences

Communication

Creating an empowering and motivating environment

Overall attitude at work

Use of Language Skills

Essential : Expert knowledge of English.

Desirable : Expert knowledge of Filipino.