BPO Collection Specialist

BENEFITS : Leave Credits

Health and wellness program

Life & Disability Insurance

Free annual medical check ups

Pension savings

Referral bonus

Night differential if applicable

Company Profile : One of the biggest businesses in the world of IT outsourcing and consulting. Considered as the pioneer in the industry.

Position : Collection Practitioner

Company Industry : IT Company

Office Address : Quezon City

Work Schedule : Nightshift (Weekends Off)

Salary : Negotiable depending on years of experience

Work Set Up : Work on Site

Job Requirements :

Bachelors Degree holder

At least 1 year and above of working experience in Collection

Working experience in a BPO, IT or Shared Services environment.

Amenable for night shift work schedule.

Open to work on site

Job Descriptions :

Responding to phone and email inquiries from both internal and external customers.

Collect past-due invoices.

Independently reconcile complicated accounts and assist in promptly resolving customer disputes

prioritize, address, and settle current client issues and process payments.

Handle month-end and / or daily account reconciliations.

Examine and prepare customer refunds for overpayments, duplicate payments, and payments made to the wrong business.

Weekly aging report preparation and account prioritization according to past-due status.

Credit release account review.

Recruitment Process : (Online)

Initial Interview

Assessment

Final Interview

Job Offer

Look for : Ms. Kendra