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Store Manager RIMOWA PH

Store Manager RIMOWA PH

harlan + holdenCebu City, Central Visayas, Philippines
2 days ago
Job description

Who we are :

As the official distributor of RIMOWA in the Philippines, we are a part of a global organization with years of retail experience and expertise in high-quality products targeted towards customers with an elevated sense of taste and style.

Discover more about RIMOWA at

What you will do : Sales

  • Achieve 100% of the Store Sales Target
  • Uphold excellent customer service in store
  • SELLING & CUSTOMER SERVICE : Know and execute the procedures and guidelines related to sales transactions, discounts, wrapping, exchanges, POS handling, gift cards, and customer support.
  • Know and execute guidelines for Client Care Roles which include managing warranty coverage, repair processes, assessments, and customer communications.

Staff Management

  • Monitor the progress of staff and gives regular feedback using Daily Tracker, Client Engagement Tracker, Monthly Milestone, and PAF
  • Conduct Onboarding and monthly Performance Evaluation for newly hired employees
  • Conduct Performance Appraisal forms every Q2 and Q3 for L1 -L2 regular employees
  • Inventory Management and Visual Merchandising

  • Ensure proper inventory in store.
  • Review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales.
  • Present merchandise in a manner consistent with RIMOWA standards, to maximize sales and merchandise turnover in line with VM guidelines
  • Boutique Excellence

  • Implement and follow presentation guidelines, including grooming, to project RIMOWA image
  • Maintain the highest standard of housekeeping both on and off the sales floor at all times.
  • Oversee daily reconciliation of petty cash, cash fund and sales reports to the head of finance and Retail Manager
  • Communication and Reporting

  • In charge of in-store communication between all stores, CCC, and warehouse.
  • Provide all due reporting in a timely manner (Weekly submission of Employee Tracker due every Monday; Monthly submission of Monthly Milestone due every 4th day of the month)
  • In charge of Briefings and Escalations
  • Why Join us?

  • Grow Your Career in Luxury Retail : Elevate your sales career with a world-renowned brand. Become a trusted leader where your expertise is valued by customers and colleagues.
  • Thrive in a Supportive Environment : Work in a dynamic, customer-focused setting with strong leadership and collaborative teams that empower you to excel.
  • Competitive Salary package
  • Comprehensive HMO coverage
  • Exciting incentives that recognize your dedication and expertise
  • If you’re ready to take the next step in your career, apply today!

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    Store Manager • Cebu City, Central Visayas, Philippines

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