Head Of Client Service And Account Management

Head of Client Service and Account Management

Posted today

Job Description

Role Purpose

• Build and sustain a world-leading, technology-enabled, globally connected payments franchise, by providing insightful solutions to our clients, supporting their needs, achieving efficiency and growth objectives, as well as unlocking the potential of HSBC's network for our international clients.
• Lead, manage a team of 9 + FTE and transform the function (onshore and offshore) to deliver Digital First Customer Engagement by redesigning / aligning to global / regional servicing journeys to guide clients towards digital self-fulfillment.
• Drive a client-centric mindset to enhance seamless engagement and end-to-end delivery effectiveness along with GPS Sales, Implementation and Integration, and Product teams.
• Grow and retain core GPS revenue of US$80m+ through collaborative client engagement and delivery of consistent and reliable payments solutions, as well as driving digital self-fulfilment adoption rates.
• Collaborate with Coverage Teams, Regional and Global Client Services, and other Products to retain profitable client relationships.
• Enhance HSBC's profile and market position in the country through planning and execution of Thought Leadership initiatives, Client Focus Groups, Roadshows and other internal and external events.
• Build and nurture strong relationships with key clients across all segments.

Principal Accountabilities

Qualifications

Note : Candidate with less relevant experience or skills may be offered a lower Global Career Band level. Due to urgent hiring, candidates with immediate right to work locally and no relocation need will be prioritised.

Issued by The Hongkong and Shanghai Banking Corporation Limited. This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Specialist

Posted today

Job Description

As a CRM Specialist, you'll help grow and deepen relationships with audiences through data-driven audience strategies, growth, engagement, loyalty and customer lifetime value. You will lead projects, inspire others, and work with digital channels to build a social following. 2-3 years of CRM experience preferred in music / entertainment, tech or lifestyle brands.

Your key responsibilities are as follows :

Bonus Qualifications

About us : Universal Music Group (UMG) is the world leader in music-based entertainment. This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Manager

Makati City, National Capital Region ₱ - ₱

Posted today

Job Description

This is a full-time on-site role for a CRM Manager at Geely Motor Philippines Corporation, located in Makati. Responsibilities include managing and analyzing customer interactions and data, developing CRM strategies, overseeing CRM projects and generating reports.

Qualifications

Note : This advertiser has chosen not to accept applicants from your region.

CRM Functional Consultant - Junior

Posted today

Job Description

Role : CRM Functional Consultant- Junior; Work shift : Mid and Night; Full Time; 1+ years experience.

Must-Have Qualifications

Position Description

Two or more Dynamics functional areas such as Finance, General Ledger, etc. The role includes being a liaison between IT and business units for CRM system development and support.

What you will do

Skills

This advertiser has chosen not to accept applicants from your region.

Customer Relationship Management Developer

Posted today

Job Description

Role : Microsoft Dynamics 365 CRM Developer (Senior Analyst) in Taguig. Design, configure and implement CRM solutions; stay current with CRM technologies.

Key Responsibilities

Must-Have Qualifications

Nice to Have

Why Join Us : Global clients, training, inclusive culture

This advertiser has chosen not to accept applicants from your region.

Client Relationship Management

Posted today

Job Description

Senior role at Marsh in the Philippines; hybrid work with at least three days in office.

Responsibilities include growing, profitability and client satisfaction of complex accounts; develop strategic account plans; cross-cultural collaboration; monitoring performance and reporting.

What you need to have

What makes you stand out

Why join us

Marsh McLennan is committed to diversity and hybrid work policies. This advertiser has chosen not to accept applicants from your region.

Relationship Management Officer

₱ - ₱

Posted today

Job Description

Supports Department Head in managing corporate partner relationships; duties include product knowledge, client communications, upselling and cross-selling opportunities, and client satisfaction initiatives.

Qualifications

Note : This advertiser has chosen not to accept applicants from your region.

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